Customer Service Represenative

Job Title: Customer Service RepresentativeLocation: Broomall, PA (On-site)Salary: $50,000 - $60,000 per year (Flexible based on experience) + BenefitsAre you passionate about providing exceptional customer service and resolving inquiries with professionalism and efficiency? If so, we're looking for a dynamic individual to join our team as a Customer Service Representative in Broomall, PA.Responsibilities:Respond promptly and courteously to customer inquiries via phone, email, and in-person interactions.Provide accurate information about products, services, and policies to customers.Resolve customer complaints and concerns effectively and in a timely manner.Process orders, returns, and exchanges accurately.Collaborate with other team members to ensure seamless customer experiences.Maintain customer records and update information as necessary.Uphold company values and policies in all interactions with customers.Requirements:1-2 years of professional experience in a customer service role.Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Ability to multitask and prioritize in a fast-paced environment.Proficiency with computer systems and CRM software.High school diploma or equivalent; college degree preferred.Benefits:Competitive salary with room for growth and advancement.Comprehensive benefits package including health insurance, dental, and vision coverage.Paid time off and holidays.Ongoing training and development opportunities.Friendly and supportive work environment.