Community Health Worker II

POSITION SUMMARY:

Community Health Worker II (CHW) works closely with medical providers, primary care teams, and other businesses or organizations to improve patient care and outcomes. Community Health Worker II primary duties include but are not limited to conducting home visits to assess participant’s health needs and living conditions, connecting participants to health and social services as needed, and documenting participant’s progress and interactions. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: Listed below you will find essential duties and responsibilities to successfully perform this job. Reasonable accommodation will be granted, as necessary to perform the essential duties and function of this position.

• Conduct home visits to participants of the program to assess participant’s health needs, living conditions, and risk factors
• Educate participants and families on health topics such as disease prevention, nutrition, hygiene, and medical adherence
• Provide guidance on lifestyle changes to improve overall well-being
• Assist in addressing barriers to healthcare access, such as transportation, insurance, or language barriers.
• Monitor vital signs, if trained (e.g., blood pressure, blood sugar levels)
• Conduct regular follow-up visits to ensure patients comply with treatments and care plans
• Track patient progress and report findings to healthcare professionals
• Assist patients with managing conditions such as diabetes, hypertension, or asthma by reinforcing medical guidance
• Educate and support pregnant women, new mothers, and families regarding prenatal and postnatal care.
• Educate and support child immunization and growth monitoring efforts
• Participate in public health surveys and outreach programs as directed by management
• Identify and respond to emergency health situations as appropriate
• Provide immediate support and connect participants to emergency services when needed
• Develop relationships with community member to foster trust and encourage participation in health programs
• Respect cultural beliefs and practices while delivering health education and services.
• Document interactions with participants, health assessments, and services provided during home visits
• Prepare and submit reports on participant progress, referrals and follow-up to healthcare teams
• Ensure all documentation follows HIPAA and other relevant privacy laws and regulations
• Obtain signed consent forms and documentation for participants
• Adhere to the health center and program policies and procedures
• Attend and complete all required trainings as directed by management
• Travel to and from clinics and participant’s home as necessary
• Identify and reach out individuals in underserved communities who may benefit from the program services
• Make outreach calls and home visit to educate individuals about program services and encourage participation
• Assist individuals in enrolling into the program services  
• Evaluate individuals for qualifications and eligibility into the program
• Verify participants’ insurances and eligibility
• Provide language support to participants as needed
• Advocate for participants health needs and helping participants navigate healthcare and social services.
• Help partic