Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

As Justworks’ International Payroll Operations Manager, you will be responsible for making sure payroll and payroll tax operations are run on-time and accurately across countries. You will play a critical role in shaping the operational workflows and work with local teams and external partners to deliver accurate and timely execution of payroll activities, tax payments, and reporting while maintaining operational and system compliance in each jurisdiction in support of our International business. You will be accountable for executing payroll with our current systems, as well as innovating and working with Product teams to build more scalable payroll solutions for the future. You will work closely with customer-facing teams to ensure customers payroll cycles are run correctly, as well as ensuring all payroll-related questions from workers and customers are addressed in a timely and accurate manner. 

Our ideal candidate:

• Has a deep understanding of payroll processes, tax laws, and a commitment to delivering exceptional service to our clients;
• Is an effective communicator with experience establishing processes and best practice and is able to manage high-pressure situations with ease;
• Is a self-starter who is interested in continual learning and development; 
• and stives to make automation as intuitive as possible for end users. 

Come join our team and help drive operational excellence and compliance!

Your Success Profile

What You Will Work On

• Acquire and maintain knowledge of Justworks International payroll processes and platform and maintain comprehensive knowledge of payroll and payroll tax changes and rules
• Establish, implement, and oversee end-to-end payroll and payroll-related processes, including daily payroll adjustments, payroll tax processing, additional payments, accurate tax withholding, and remittance; develop improvements where appropriate to ensure efficient, scalable, and compliant payroll and payroll tax systems
• Ensure tax updates are validated and successfully uploaded to all applicable systems in a timely manner
• Document internal processes/controls; own and maintain all relevant internal resources centers for policies and procedures, ensuring information is kept accurate and up-to-date 
• Provide internal payroll operations and payroll tax guidance to multiple departments, including customer-facing teams, Finance, and Operations, helping build stronger internal stakeholder relationships
• Establish processes to ensure accurate quarter and year-end processing included but not limited to federal, state and local tax reconciliations in all of the countries where we operate in internationally 
• Address customer payroll and payroll tax inquiries and issues alongside customer-facing and Operations teams 
• Serve as a subject matter expert to other team members and collaborate with Product and Operations teams to build for scale by automating existing payroll processes 
• Make complex process-related decisions by utilizing all available data points, including your best judgment
• Lead the implementation of process changes and ensure adherence in partnership with Payroll Operations leadership; lead training for other team members on process changes and updates
• Support internal control compliance initiatives, testing and remediation; ensure that payroll tax processes and procedures are updated
• Act as liaison between third-party vendors and Justworks for issue resolutions and interpreting project requirements, as required
• Serve as a compliance subject matter expert to troubleshoot payroll and payroll tax issues
• Work closely with International Finance and Operations teams in cross-functional initiatives
• Perform other related duties as assigned. 

How You Will Do Your