Who We Are… 

With over 50 years of experience, and several CITY HOME and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY HOME continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY HOME, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY HOME team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!  

Our Vision is to be the home store.

Our Purpose is to enrich people’s lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What this Role is... 

As Content Studio Operations Manager, you drive operational excellence across our content production ecosystem—spanning traditional studio production and AI-enabled content generation. Content Studio Operations Manager will design, build, and optimize workflows and processes (including routing decisions between production lanes) that enable exceptional work delivery on a scale. You oversee all content logistics, champion cross-functional collaboration, and drive continuous improvement against key KPIs. Success requires developing a high-performing team, building an Agile-leader mentality, and forging vital partnerships with the Content Studio Art Director and AI Enablement lead. Your contributions ensure Creative department success at CITY HOME.

 

Position Title: Content Studio Operations Manager Reports To: Managing Director of Digital Commerce

Location: On-site/ Tamarac Corporate office

Department/Sub-Department: Creative / Core Creative

Salary: Starting at $70,000 (DOE)

 

What You'll Do... 

As a Content Studio Operations Manager, your primary responsibilities will be to:

• Lead Content Operations & Routing – Manage resource allocation, scheduling, project intake, and pipeline oversight across all production methods, including photography, video, and AI-generated content. Choose the best production path based on speed, cost, quality, and scale. Use Agile and project management practices—such as sprint-based intake, backlog grooming, and kanban-style tracking—to keep content moving efficiently. Identify and resolve bottlenecks to keep projects on schedule.
• Optimize Workflows & KPIs – Streamline and monitor workflows across the content supply chain to drive measurable improvements in Cost-Per-Asset, Time-to-Publish, AI Adoption Rate, Quality, and Teamwork. Continuously identify opportunities to simplify processes, remove bottlenecks, and scale production efficiently.
• Foster Cross-Functional Alignment  – Serve as the primary operational link between Content Operations and internal partners (eCommerce, Merchandising, Marketing), ensuring priorities, timelines, and resources are aligned across teams.
• Manage and Develop the Team  – Direct daily operations, balance workloads, and guide professional growth (including AI tool training). Run Agile ceremonies—stand-ups, sprints, retros—to drive accountability and continuous improvement. Coach team members individually. Partner with the Art Director and AI Enablement lead to align staffing, priorities, and creative mentorship.
• Adheres to all assigned Standard Work and Role and Responsibilities for your role.

* Additional duties may be assigned as needed, beyond those listed in the responsibilities. Changing business conditions may trigger changes to job responsibilities (i.e., COVID-19).

 

What We're Looking For... 

• Competencies and Job Specific Skills
  • Problem-solving and analytical thinking
  • Effective communication and cross-functional collaboration
  • Attention to detail in complex operations
  • Production and technology literacy
  • Agile project management and facilitation
  • People-centered continuous improvement leadership

 What''s Required...

• Education & Work Experience:
  • Bachelor’s degree in Marketing, Communications, or Business Administration, or related field, can be s