Senior Manager of Patient Access Services - South Submarket

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Senior Manager of Patient Access Services - South Submarket

                        

Location

Akron

                    

Facility

Akron General Medical Center

                     

Department

Patient Registration-Cleveland Clinic Akron General

                      

Job Code

T34065

                     

Shift

Days

                       

Schedule

8:00am-5:30am

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.     

 

The Senior Manager of Patient Access Services is responsible for decision support, organizational planning and operational leadership toward revenue support with the South Submarket. Here, you will oversee five Managers of Patient Access across different hospital within the region and their teams, consisting of around 250 caregivers in total. You will participate in the application of relevant systems and software applications as well as provide operational support and assistance to the Director toward the accurate and timely resolution of RCM processes and/or patient revenue generated as a result of effective and efficient reimbursement, billing, collection and HIM/CDI processes. This role is vital to Cleveland Clinic’s mission and vision as you will provide supervisory and managerial leadership execution over a myriad of caregivers at the front line of administration and the patient access support services division. 

 

A caregiver in this position works days from 8:00AM – 5:30PM. 

 

A caregiver who excels in this role will:   

• Provide management supervision and operational direction to the efforts of assigned hospital admitting departments. 

• Oversee other professionals and other subordinate supervisors.  

• Lead relevant software applications. 

• Provide service for revenue cycle management processes.  

• Participate with the  Director to assume accountability for operation of the department to include budget preparation, salary administration, equipment purchases and establishment of annual goals and objectives.  

• Communicate Cleveland Clinic performance expectations of Patients First and support corporate goals for revenue cycle management.