Claims Examiner III- Hybrid

This is a Hybrid position. Position needs SIP certification.

POSITION SUMMARY:  At the Direction of the Claims Supervisor and/or Manager -  manages all aspects of complex and litigated indemnity claims from inception to conclusion within established authority and guidelines. 

This position requires considerable interaction with clients, claimants, Medical providers, Attorneys, vendors, Nurse and Vocational Case Managers, and other TRISTAR staff.  

DUTIES AND RESPONSIBILITIES:

• Effectively manages a caseload of indemnity claim files, including very complex and litigated claims.*
• Initiates and conducts investigation in a timely manner.*
• Determines compensability of claims and administers benefits based upon state law and TRISTAR Best Practices for claim handling.*
• Manages medical treatment and medical billing, authorizing as appropriate.*
• Refers cases to outside defense counsel and participates in litigated matters.*
• Communicates with claimants, attorneys, providers and vendors regarding claims issues.*
• Work in an organized and proactive manner.*
• Computes and set reserves within Company guidelines.* 
• Settles and/or finalize all claims and obtains authority as designated.*
• Maintains diary system for case review and documents file to reflect the status and work being performed on the file, including a plan of action.*
• Communicates appropriate information promptly to the client to resolve claims efficiently, including any injury trends or other safety related concerns.*
• Conducts file reviews as scheduled by the client and management.*
• Identify and review claims for Apportionment assignment.*
• Identify and investigate subrogation potential and pursue recovery.*
• Identify claim standard criteria for excess reporting and reimbursement.*
• Assist with State Audit and reporting responses.*
• Mentors less experienced Examiners
• Other duties as assigned and including claims management of other jurisdictional workers’ comp claims.
• Adheres to all TRISTAR company policies and procedures.*

* Essential job function.

EQUIPMENT OPERATED/USED:  Computer, 10-key, fax machine, copier, printer, and other office equipment.

SPECIAL EQUIPMENT OR CLOTHING:  Appropriate office attire

QUALIFICATIONS REQUIRED:

Education/Experience:  Minimum five (5) or more years related experience; or equivalent combination of education and experience.  

Knowledge, Skills and Abilities:

• Technical knowledge of statutory regulations and medical terminology.
• Analytical skills.
• Excellent written and verbal communication skills, including ability to convey technical details to claimants, clien