Revenue Agent Senior

The work we do matters!

Hiring Agency:

Revenue - Agency 16

Location:

Lincoln, NE

Hiring Rate:

$22.008

Job Posting:

JR2025-00017656 Revenue Agent Senior (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

07-23-2025

Job Description:

**The Department does not sponsor non-immigrant work visas, or STEM OPT candidates for this position**.

Under limited supervision, leads the work activities of assigned staff including assigning, delegating, reviewing, and authorizing various work outputs; prepares management reports; advises staff on complex taxpayer assistance matters; acts as supervisor in the absence of the Revenue Agent Supervisor or the Revenue Manager; performs related work as assigned.

Job Duties include:
1. Leads the work activities of assigned teammates to include planning, assigning, delegating, reviewing, and authorizing work.

2. Ensures consistent application of administrative and program policies, procedures, and standards.

3. Prepares various management reports including teammate work activity reports for administration.

4. Answers complex questions regarding tax regulations, statutes, rulings, etc. in the various tax programs.

5. Assists the public and agency personnel in dealing with, or resolving unique or difficult tax questions or situations.

6. Trains teammates reviewing correspondence in taxpayer assistance, acting as a work leader in the Individual Income Tax Correspondence Group of Taxpayer Assistance, and answers teammates day to day questions regarding regulations, statutes, and rulings for individual income tax programs.

7. Coordinates the work schedule of staff to ensure taxpayers are assisted in a timely manner.

8. Answers and/or distributes the department's individual income tax email correspondence.

9. Trains teammates in answering individual income tax written correspondence, including internal adjustments to correct taxpayer's accounts.

10. Updates and/or develops procedures for the job duties assigned to individual income tax staff.

11. Prepares, reviews and edits tax returns and/or forms, and assists taxpayers with electronic filing of returns and payments.

 

Requirements/ Qualifications:

Minimum Qualifications: Associate's Degree in business plus two years of experience with tax return preparation, business ownership and operation, account research and analysis, or interpretation and application of policies, laws, rules, or regulations, OR Three years of increasingly responsible experience with tax return preparation, business ownership and operation, account research and analysis, or interpretation and application of policies, laws, rules, or regulations.

 

Knowledge of: mathematics and accounting; business operations and practices; resources available for researching tax laws, rules and regulations.

Ability to: communicate to express clear and concise ideas; utilize interpretive techniques to determine information sought; organize and verify tax data/information from computer generated reports; set priorities; relate effectively with people representing a wide variety of backgrounds; interpret difficult tax programs for taxpayers; determine why a taxpayer is not in compliance or adjustments are necessary to make corrections to business tax accounts; use independent judgment; plan, assign and monitor the work of others.

 

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.