Dealership Operations Coordinator

Servco is looking for a Dealership Operations Coordinator to join our Maui team! This position is responsible to ensuring smooth reconditioning of used vehicles, managing warranty service claims, maintaining inventory of detailing supplies, and overseeing basic facility upkeep.

KEY OUTCOMES:

• Used Vehicle Reconditioning Coordination:
  • Track, schedule, and monitor vehicles through the reconditioning process.
  • Collaborate with service technicians, vendors, and detailers to ensure timely and high-quality work.
  • Conduct quality checks on reconditioned vehicles before final delivery or sale.
• Service Warranty Claims:
  • Prepare and process warranty claims with manufacturers and third-party providers.
  • Maintain accurate and organized claim records and documentation.
  • Follow up on outstanding claims and resolve any discrepancies.
• Detail Supply Inventory Management:
  • Monitor inventory levels of detailing and cleaning supplies.
  • Place and track supply orders to ensure adequate stock.
  • Keep storage areas clean and organized.
• Dealership Facility Maintenance:
  • Perform light facility maintenance such as changing filters, bulbs, and minor repairs.
  • Coordinate with vendors for scheduled or emergency maintenance.
  • Ensure dealership grounds and common areas are clean, safe, and presentable.
• Other Duties as Assigned:
  • Perform additional tasks and responsibilities as requested by management to support dealership operations.

QUALIFICATIONS:

Education:

• High school graduate or equivalent

Work Experience:

• Prior experience in an automotive dealership or service environment preferred.
• Familiarity with reconditioning processes and warranty claim procedures a plus.

Skills: 

• Proficiency with Microsoft Word, Excel, and Access
• Strong organizational and time-management skills.
• Excellent communication and customer relations skills
• Ability to work independently and communicate effectively across departments.
• Comfortable with light physical work and lifting (up to ~50 lbs)

Competencies:

• Ability to multi-task
• Strong attention to detail
• Flexibility and ability to adapt to change

Licenses and Certifications:

• None

Pay Range: $18.85 - $23.65 per hour