Director, National Accounts

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company? Apply now!

Location:

850 76th Street S.W. - Byron Center, Michigan 49315

 

Position Summary:

This role is responsible to develop and implement a sales strategy for increasing sales and profits through one strategic or several large, complex national or global accounts/customers. Responsible for calling on accounts, developing and coordinating sales presentations, and ensuring adequate sales service 

Here's what you’ll do: 

• Manage and develop assigned customer relationships to achieve desired volume and financial goals.  

• Provide sales direction, support and information to both the customer and corporate support teams. Establishes strong relationships with executives and provides thought leadership on industry/category dynamics and retail execution. 

• Plan, forecast and budget for continued growth aligned with the business objectives of the customer. 

• Drives performance (volume, profit and share) at designated account(s) through strategic planning and selling. Manages superior execution of customer plan across multiple geographies through effective communication, coordination and leadership. 

• Coordinate the introduction of new products and/or programs for the customer.  

• Responds to and communicates the customers specific program and product request to all business units involved. 

• Responsible for monthly, quarterly, and annual sales reporting versus plan. Present quarterly and annual business reviews to the customer and management. 

• Lead new business growth strategies by planning, managing and utilizing multiple resources available through the company's locations. 

• Annually develop and implement marketing strategies to support National Accounts growth and customer satisfaction in the areas of education, new product ideas, and cost/revenue concepts. Develop budget and funding plans to support activities. 

• Develop and secure new customers through prospecting, qualifying, building relationships and working with cross functional teams to build financial models and develop comprehensive on-boarding processes. 

• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.  

• Develop and monitor department budget as required. 

• Additional responsibilities may be assigned as needed. 

Here’s what you’ll need: 

• Bachelor's Degree (Required) Business Administration or other related field. An equivalent combination of education and/or experience will be considered.  

• Masters degree preferred. 

• Ten years wholesale distribution sales/operations experience. 

• Five years' experience in overall sales management in high volume consumer product goods (CPG) industry.