Food Service Worker I

Position Title: Food Service Worker I Department: Dining Services-Central Office Term of Assignment: Continuing Term End Date, If Applicable:   FLSA Status:  Non-Exempt = overtime eligible Work Schedule: Variable shifts/days/locations; including afternoon, holidays, and weekend shifts; typical work hours are between the hours of 5:30 am and 9:00 pm Salary: $15.48 starting; $16.25 working Travel: No travel Brief Statement of Duties Brief Statement of Duties: Under routine supervision, provide skills and engage in the service to customers in residence hall food service, cash operations, banquets and catering. Minimum Qualifications Required Education: High School Graduation or Equivalent Discipline / Degree Area:   Required Specialized Training/Certifications: Valid drivers license (required for 12 month positions). Required Minimum Work Experience: One year food service experience with emphasis on customer service. Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties: Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Instructing-Teaching others how to do something.
Speaking-Talking to others to convey information effectively.
Service Orientation-Actively looking for ways to help people.
Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
Possess the physical capability to perform all of the duties and responsibilities of the position.
Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
Manual Dexterity-The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Additional Desirable Qualifications Additional Desirable Qualifications: Experience in cooking or salad preparation.
Experience handling cash and operating cash registers.
Food Service Sanitation Certification.
Leadership ability demonstrated by experience.
Willingness to improve skill level. Other Special Instructions to Applicants:
Submit application, cover letter, resume and references Contact Information:
Brenda Bickler, Employment Specialist, 906-227-2114 Equal Employment Opportunity: NMU is an equal opportunity, affirmative action employer of protected veterans and individuals with disabilities, and is strongly committed to increasing the diversity of its employees.