Home Care Manager/ Auburn

Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. We pride ourselves on hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to our clients.  Come join our dynamic team in this critical leadership role! Every day is a challenge but every day is truly rewarding.  

Schedule: M-F 8am-5pm

Location: Auburn, MA

Employment status: Full time, exempt

We’re looking for someone who is ready to:

• Oversee all aspects of home care schedule matching caregivers with frail, elder and disabled clients
• Motivate, supervise, lead and direct office and caregiver staff in compliance with company and contract guideline
• Manage daily office activities to include scheduling, account management, oversight of payroll, Workers Comp and Reporting
• Ensure compliance of company policies and contract guidelines

• Ensure the delivery of quality services and care
• Manage the intake of new home care cases and contracts to promote growth at the location
• Oversee recruitment efforts
• Set and assist to meet location goals in hiring statistics and cases booked

The right candidate will have:

• A minimum of two (2) years experience in home care and primarily scheduling and or supervision of schedulers
• A minimum of two (2) years management experience, preferably of paraprofessionals, with proven ability to build and lead teams
• The ability to interface effectively and professionally with clients and families
• A working knowledge of government contract management; knowledge of ASAPS preferred
• The ability to handle stressful situations with compassion, understanding and patience.
• Excellent decision making, negotiation, time management skills, and written and verbal communication skills
• Account Management skills
• Salary commensurate with experience and industry standards