At Health Benefits, Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Health Benefits (a subsidiary of Health Care Service Corporation), you will be part of an organization committed to offering custom services to self-funded health benefits plans that manage costs – without compromising benefits – by offering innovative solutions, flexibility, transparency and customer support. This is an exciting time to join our team and enhance our culture that emphasizes caring, diversity and inclusion, mutual respect, collaboration and service to our communities. 

Job Summary

The Client Manager is responsible for the overall relationship with the client, from implementation, everyday problem resolution through renewal activities. The Client Manager will work directly with Relationship Manager to support and service a block of business with clients varying in size, and in various insurance arrangements. They maintain senior management level contact with Benefits, Human Resources, and the financial staff of the client. The Client Manager is also responsible for the service delivery of Health Benefits products and services that ensure client satisfaction. The primary client will be in Central Ohio.

Required Job Qualifications:

• 3-5 years previous experience of Client Management experience and/or experience in a similar TPA or insurance environment with client facing/client support responsibilities
• Results oriented and self-motivated
• Excellent written and verbal communications skills are required, as are exceptional organizational skills
• Ability to interact with senior level executives
• Thorough understanding of self-funding and employee benefit plans; stop loss understanding a plus; Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA,PPACA, etc.)
• Excellent presentation skills
• Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required
• Ability to travel is required

Preferred Job Qualifications:

• Client management experience
• College degree
• State insurance license

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran, or disability.

Pay Transparency Statement:

At Health Benefits, you will be part of an organization committed to offering meaningful benefits to our associates to support their life outside of work. From health and wellness benefits, 401(k) savings plan, a minimum of 15 days’ of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, new parent paid leave, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time associates.

 

The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan.

Min to Max Range:

$64,700.00 - $121,500.00