ACCOUNTS RECEIVABLE ASSOCIATE

JOB DESCRIPTION

Accounts Receivable Specialist

Responsible for financial transactions related to the Company’s accounts receivable and other related tasks. Ensuring accuracy and efficiency of operations, processing and monitoring customer payments, and verify payments follow the state collection laws. Provide excellent customer service to both external and internal customers, including supporting our sales and delivery team, so they have the resources they need to do their job effectively and to keep our account receivable collected timely. This position reports directly to the Assistant Controller.

SPECIFIC JOB RESPONSIBILITIES:

Accounts Receivable:

• Daily balancing of Accounts Receivable with sales, collections, and adjustments.
• Process NSF and Refer-to-Maker payments and alert sales team of balance owed.
• Run weekly delinquent invoice report and send to sales team, reporting any remaining invoices to the state on Fridays.
• Monitor NSFs and convert customers to Money Order Only per company policy.
• Maintain escrow agreements and process escrow payments.
• Process the set-up of customers on EFT as needed.
• Process customer refunds, as needed.
• Analyze Accounts Receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, miscellaneous differences are cleared and identify and inform account executives of the delinquent accounts.
• Reconcile the Accounts Receivable Aging to General Ledger.
• Provide copies of invoices and account statements per customer requests.
• Process resale invoices for non-inventoried items.
• Research invoice issues in Encompass RAS system and with other departments, and complete invoice corrections when necessary.
• Answer phone calls from customers and outside vendors as needed.
• Update job knowledge by utilizing how-to-guides and other resources provided by the software.
• Support other accounting and financing team members, inventory management and cost accounting as needed, including assisting with route reconciliations when needed.
• Protect organization’s value by keeping information confidential.
• Perform other tasks relevant to the position as determined by the Assistant Controller.

JOB REQUIREMENTS:

• Excellent analytical skills, including the ability to utilize and integrate data from various sources, accurately interpret data and appropriately apply findings.
• Organization skills and attention to detail are required.
• Strong mathematical skills and understanding of basic principles of accounting and bookkeeping.
• PC proficiency, knowledge of Microsoft Office, proficiency with Microsoft Excel, and experience with accounting software and online platforms are required.
• Exceptional communication skills are required, both written and oral. 
• Flexibility and willingness to learn and perform a variety of accounting tasks as needed.
• Experience in accounts receivable is desired. 
• Hours: 8 am to 5 pm M-F.