About the Team

Our Legal Team has built a reputation within the company for our supportive approach to counseling, always with a bias for action. We’re a group of seasoned business-forward legal professionals who work collaboratively, have a healthy sense of humor, are humble, and are kind to one another and our business partners. 

A key part of the Legal department strategy is scaling to support our fast growing business through operational efficiency.  As a member of the Legal Operations team, you’ll be responsible for driving operational excellence by bringing people, process, and technology together in ways that increase legal service velocity, build team capacity, and support innovation. Join us!

About the Role

The Legal Operations Lead, eBilling & Outside Counsel Management, is a critical role for the DoorDash Legal team. On a typical day, you will work with attorneys and paralegals to negotiate engagement letters, onboard new law firms, ensure invoices meet the requirements of our billing policy, resolve billing disputes, and solve complex problems related to maintaining the legal team’s budget.. 

This position calls for a self-starter who wants to innovate and be part of a dynamic, fast-moving team. The right individual is a self-starter, problem solver, team builder, and a subject matter expert who is always looking for ways to help the team become more efficient. The ideal candidate has technical and operational experience, which they can rely on to help them make informed decisions related to managing outside counsel and our eBilling platform. This role will report to the Chief of Staff, Legal.

You're excited about this opportunity because you will...

• Oversee the relationship with outside counsel and other legal-facing vendors and assist with related billing, invoicing, and payment processes.
• Manage the vendor payment process using our e-billing software, partnering with the Finance and Accounting teams to manage the accruals processes for the team’s spend.
• Optimize and enhance the use of technology to manage department spend in accordance with our Outside Counsel Billing Policy.
• Leverage data through metrics and dashboards, and draw meaningful insights that can be relied upon by department leadership and your Finance business partners.
• Negotiate the department’s engagement letters and retainer agreements, and hold external parties accountable to their terms.
• Assist the Legal Leadership Team with developing and implementing the annual budget and forecast..
• Assist with departmental people processes, such as onboarding new employees and contractors, and providing assistance as requested on special projects, like team communications and paying state bar dues.

We're excited about you because… 

• You have a Bachelor’s degree or 5+ years of equivalent experience.
• You have at least 2 years of experience in legal e-billing, whether in-house or at a law firm
• You have prior experience with e-billing systems and a knack for learning and navigating new technology platforms.
• You have demonstrated experience with budgeting, reporting, and managing a large portfolio of vendor relationships.
• You thrive in a diverse environment, and you are committed to listening and learning from those who have different backgrounds, cultures, and experiences.
• You can proactively identify issues and provide solutions.
• You have experience identifying and implementing best practices and process improvements.
• You are detail-oriented with a willingness to roll up your sleeves and take care of any task, whether large or small.
• You possess extraordinary written, verbal, and interpersonal skills.
• You are able to represent the DoorDash brand with humility and a customer-first mindset.
• You are a self-motivated, rapid learner, and you are excited about developing your analytical and problem-solving skills.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by pr