FLEX Assistant Manager - Absence Program and Communication

This is a temporary position.   

The Benefits team is responsible for overall strategy, design and management of benefits and resources to attract, retain and develop top talent. The Manager, Absence Programs and Communications is an integral member of the Benefits team and will primarily focus on Absence programs. This individual is responsible for supporting program administration and manages day to day vendor relationships to ensure high levels of performance and employee experience. The Manager, Absence Programs will ensure benefit programs are administered in accordance with Marriott policies, procedures and applicable regulations.  

The Manager, Absence Programs partners with teammates, key stakeholders, and cross-functional teams, such as Legal, Payroll, Communications and Technology to deliver a comprehensive benefits package. This individual may support the administration of other benefit programs and initiatives in support of Marriott’s total rewards offerings.

 

Essential Duties and Responsibilities (include but are not limited to):

Managing Work, Projects, and Policies

·       Administer absence programs including leave of absence, paid time off and leave sharing.

·       Manage escalated cases related to absence programs, coordinating with HR leaders and associates as needed.

·       Research and provide guidance to resolve issues that cannot be resolved by the program administration vendors; identifying trends and opportunities for process improvements.

·       Document and implement leave administration workflow and procedure changes, as needed.

·       Evaluate the impact of legislative and process changes, identify impact to stakeholders and key messaging; and partner with the Benefits Communication team to ensure plan materials, communications and resources are easy to understand and are current.

·       Update benefits program materials to reflect Marriott policies and changes with federal, state, city regulations.

·       Develops resources to educate HR and managers regarding the various leave programs, policies, procedures, and roles/responsibilities.

·       Actively collaborates with other HR functional areas for process improvement.

·       Supports reporting metrics for Time Away programs; analyzes data as needed.  

·       Manage project plans related to absence benefit programs.

·       Support program implementations in partnership with cross-functional teams.

·       Perform other reasonable duties as assigned by manager.

 

Skills and Attributes

·       Ability to develop and maintain effective relationships with a broad group of stakeholders to foster trust and influence key decisions.

·       Ability to take initiative, effectively prioritize multiple projects, comfortable working in a highly matrixed environment.  

·       Sets and tracks progress for self, communicates key milestones and deadlines, breaks down barriers to accomplishing work and ensures timely completion of work.

·       Presents ideas and information in a concise, organized manner both verbally and in writing.

·       Collaborates with others, seeking, and sharing information, identifying, and evaluating alternatives.

·       Uses problem solving methodology for decision making and follow up to resolve complex issues.

 

Education and Experience

•      Bachelor's degree in Human Resource Management, business, or related disciplines required.

•      Minimum of 5 years’ experience in a Human Resources, Benefits or related professional area.

•      Benefits, Time Off and Absence program administration and program communications experience preferred. 

•      Analytical and critical thinking skills.

•      Excellent verbal and written communication skills.

•      High-level proficiency with Microsoft Office (Excel, Access, Word, and PowerPoint)

•      Program and project management skills; must be able to establish, convey, and administer work processes across various groups of stakeholders.

•      Ability to flourish in a team environment as well as the ability to work independently.

•      Demonstrated ability to prioritize activities and work on multiple projects at once.

 

The pay range for this position is $34.90 to $56.68 per hour.                                                                                                                                                                                                                                                                  

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.