Manager, NCLEX Success

The Manger, NCLEX Success provides oversight and administration of NCLEX Coaching services to current learners and alumni. This position is responsible for the management of all NCLEX Coaches and the coordinator of NCLEX Success in timely delivery of services to learners, training, onboarding, and daily operation of NCLEX Coaching services and responsibilities related to the NCLEX Coaching and Coordinator roles. This position will report directly to Director, Nursing Education Services.

• Coordinates NCLEX Coaching development and review

• Oversees licensure and tracking of temporary licenses, maintained by Coordinator, NCLEX Success

• Monitors, guides, counsels, and advises NCLEX Coaches in their roles working with learners and graduates

• Coordinates assigned 1:1 coaching and graduate coaching with NCLEX Coaches

• Serves on college committees

• Oversees NCLEX outcomes and reporting, using data to drive decision-making in processes and procedures

• Collaborates with NES course faculty, NES functions, Academic Support, Learner Support Services, Learner and Career Alumni Services, Registrar, Learner Accounts, and outside vendors

• Approval of transcript clearance for graduation

• Determine outcomes for Learner Grievances

• Develops and modifies coaching processes using relevant outcomes data and best practices developed from evidence-based practices

• Maintains working relationship with Utah DOPL, ensuring the accuracy of licensure reporting

• Attends meetings and conferences as necessary to maintain knowledge of existing and new NCLEX-PN and NCLEX-RN exam and licensure policies, practices, and procedures

• Understanding of different state boards of nursing licensure requirements

• Graduate of an accredited school of nursing and graduate program

• Required MSN degree

• Minimum of 3 years’ experience in higher education, administrative, clinical, and/or didactic instruction

• Minimum of 2 years’ experience in an academic leadership role

• Unencumbered current license to practice as a registered professional nurse in the state of residence compliant with state law