Customer Quality Statistician

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Job Title

Customer Quality Statistician

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career of which you dream.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Sylmar, CA location. This is an onsite role.    

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

MAIN PURPOSE OF ROLE  

The Statistician performs data analysis according to requirements of statistical plans and seeks to design meaningful studies to assess the performance of implantable products within the Cardiac Rhythm Management business unit (e.g., leadless pacemakers, defibrillators, cardiac leads). The statistician uses statistical software, such as R or Minitab, to accurately prepare data, complete analysis, and provide appropriate visual reports. The statistician must provide statistical input to cross-functional teams and review protocols, records, and statistical plans. 

MAIN RESPONSIBILITIES  

• Perform data analysis using R, Minitab or other statistical software. 
• Understand study design and statistical analysis plan. 
• Explore data to ensure integrity of study data.
• Analyzes customer complaints, events and other post market surveillance data by   examining the data for patterns and trends and investigating when necessary.
• Ensure accuracy of statistical analysis outputs. 
• Interact with cross-functional team on statistical concepts. 
• Develop protocols with statistical plans and appropriate records. 
• Demonstrate effective verbal and written communication with cross-functional teams and meet deadlines. 
• Apply business and ethical standards and apply strong attention to details.
• Plans, organizes, and prioritizes own daily work routine to meet established schedule. 

REQUIRED QUALIFICATIONS  

 Education  

• Bachelor's Degree in Statistics or related field 
• Master's Degree or PhD, Preferred 

Experience/Background  

• Minimum 1 year work experience post-graduation

PREFERRED QUALIFICATIONS 

• Statistical Software (Minitab, R, SAS)
• Graduate projects or thesis associated with engineering, medical devices, or pharmaceutical products
• Work experience in the fields of health care or medical devices
• Demonstrated interest in the application of statistics to health care
• Understanding of the US and International regulatory environment for medical device development, manufacturing, and post-market surveillance.

Please note that the salary range listed is our full grade range. We usually hire based on the mid-point.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: