Manager, Quality

 

The Manager, Quality position is in our Carrollton, TX facility. This is not a remote role.

 

 

Position Summary:  The Manager, Quality is responsible for the quality of processes and product outputs. Activities include:

• Assisting in the planning, coordination, and direction of the quality control systems designed to ensure continuous production consistent with established standards.
• Employing the Quality Core Tools (i.e., APQP, CP, PPAP, FMEA, SPC, and MSA), plans and administers the quality process in accordance with the Quality Management System (QMS).
• Defining and specifying activities, processes, and standards to fulfill the quality requirements for manufactured products.
• Developing relationships with Operations and Engineering to understand and ensure product quality and orders meet customer requirements.
• Conducting the necessary procedures (e.g., inspection, testing, etc.) to analyze the quality of products and develop or revise quality procedures or initiatives to ensure processes and products meet Company standards and customers’ quality requirements.
• Auditing, monitoring, and determining the quality of processes or outputs, either against defined internal and/or regulatory standards, while working closely with production to prevent defects from going to the next process. Includes reporting on process deviations and defects.
• Improving processes and provide immediate feedback and training at each process.
• Ensuring that plant personnel are trained and actively performing quality control processes, quality checks, etc.
• Lead the ISO 9001 certification program.

 

The Manager, Quality is also responsible for identifying, coaching, and managing suppliers according to organization quality standards and policies. Activities include:

• Providing advice and training on quality protocols and conducting audits to ensure compliance with organization and applicable government standards.
• Negotiating service level agreements, performance/quality metrics and ensuring contractual obligations are met.
• Resolving supplier problems related to quality, performance, and service level.
• Supporting Operations and Engineering by identifying process improvement opportunities within the 4Front supply base.
• Working with and reviewing supplier manufacturing processes to develop corrective action plans to realign process flow, drive improvement in quality and productivity, and identify value enhancement opportunities.
• Assisting in the identification and certification of alternative suppliers to mitigate supply disruption risks.

 

 

1. Description of Essential Job Functions:

1. Quality Assurance/Control

1. Support and maintain the infrastructure and systems necessary to consistently ensure the timely delivery of quality products.
2. Maintain plant compliance to ISO-9001:2015 standards as well as customer defined quality systems and requirements.
3. In conjunction with the Quality Assurance Manager, define and specify activities, processes, and internal quality control procedures and standards to fulfill the quality requirements for manufactured products.
4. Audit, monitor, and determine the quality of manufacturing processes and/or outputs (products) against defined internal and regulatory quality standards and procedures.
5. Test random samples of finished goods to collect product data.
6. A