Associate Website Merchandiser - Pottery Barn

About the Web Merchandising Team

The Web Merchandising team is a key function in the Direct to Consumer (DTC) organization that collaborates cross-functionally to help Williams Sonoma continue to create an immersive, ecommerce first experience for our consumers. The team drives site merchandising strategy and execution for all categories, collaborating with merchandising to drive site implementation of product and content strategy, consumer experience strategy and optimization as well as with the digital operations team.

Overview of the role

As an Associate Website Merchandiser you will execute online business, merchandise, and marketing strategies within Williams Sonoma to maximize sales. You will identify opportunities and recommend new concepts to retain current and attract new customers to grow the brand reach and drive conversion, work collaboratively cross-functionally with creative, merchandising, and e-marketing teams to ensure flawless execution, and participate in a dynamic, fast-paced, and fun team environment.

 

Specific Responsibilities

• Manage website merchandising and product discoverability through general site merchandising (Homepage, categories, etc.), navigation/information, architecture, and on-site search optimization.
• Work with E-Commerce Manager to develop and implement Web merchandising strategy
• Manage site content, site feedback and enhance overall customer experience across site and across channels
• Identify and recommend new site content and experiences to address customer needs based on analytics, feedback, surveys, and competitive analysis
• Interface with merchandising teams to ensure site data integrity and correct product set-up
• Interface with site managers, project management and e-technology team for timely database uploads, site deployments, and reporting of issues
• Manage database uploads to merchant preview, dev, and QA testing environments
• Coordinate and participate in daily site testing to ensure correct data integrity
• Coordinate the archiving of Website seasonal features, functionality, and products
• Other projects as assigned

Qualifications

• 2-3 years previous eCommerce, catalog or digital marketing experience.
• Advanced Excel skills, must have an interest in the linkage from systems to the Web; access database experience a plus
• Strong affinity for the product/concept. 
• Able to make timely decisions, anticipate problems and provide creative solutions. 
• Well-organized and extremely detail oriented. 
• Proven analytical, business planning skills. 
• Able to deal with ambiguity and a changing environment.
• Action-oriented and full of energy for challenges 

• Strong verbal and written communication skills for reporting findings and collaborating with stakeholders. 

• Ability to present data and insights to non-technical audiences. 

• Ability to handle multiple tasks and projects simultaneously. 

• Strong organizational skills to meet deadlines and manage priorities. 

• This role requires being onsite in our San Francisco office Monday through Thursday, and Friday as optional in the office 

Our Culture & Values 

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. 

People First 

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

 

Benefits