IT Manager

About Us:

Dynalectric Oregon has served the specialized electrical needs of the Pacific Northwest for over 80 years. We have consistently maintained a local and personalized focus while growing into one of the foremost electrical contractors in the state. As a multidisciplinary electrical firm, Dynalectric Oregon has the in-house expertise to plan, construct, install, and fully integrate every component related to electrical, controls, and telecommunications systems. Our ability to perform projects collaboratively - under one roof - helps lower costs, increases accuracy, and improves project communications. 

For more information, please visit www.dyna-oregon.com

Job Title: IT Manager

Job Summary: 

The IT Manager (ITM) is responsible and accountable for the smooth running of all computer systems within the limits of requirements, specifications, costs and timelines. The ITM supervises the implementation and maintenance of Dynalectric Oregon’s overall computing needs.

Duties and Responsibilities:

Manage information technology and computer systems

• Design, develop, implement and coordinate systems (computer deployments to end users, server deployments-both onsite and remote locations, network design and implementation, printer setup, mobile device management and setup)
• Develop and implement policies and procedures (utilizing existing EMCOR SOP’s and Dynalectric internal policies)
• Strategic IT resource planning (keeps abreast of industry trends and standards, attends Kick-off meetings, anticipates upcoming hardware/software needs, develop innovative IT solutions)
• Proactively monitors systems to reduce downtime (reviews log files, monitors server performance, advises users of potential bottlenecks, schedules off-hours maintenance windows, proactively reviews internet bandwidth usage)
• Procurement of current hardware with an eye to the bottom line (works with approved vendors to ensure the best pricing and delivery schedule, selecting high-quality/good value equipment best suited for our working environment)
• Tests, manages and approves all software updates (develops a test environment, reviews all software updates, determines release schedules, reminds users to update their computer systems)
• Works with EMCOR to leverage corporate resources to benefit Dynalectric (attends all EMCOR IT meetings in person/virtually, submits software to EMCOR for review/approval, works with software vendors and EMCOR to meet EMCOR requirements, leverages EMCOR helpdesk for technical issues)
• Develops onboarding computer documentation (Windows 11 user guide, iPhone user guide, iPad user guide, Bluebeam user guide)

 Manage Company Data Security

• Responsible for data security (server maintenance, file restoration, backup management, antivirus management, malware management, file and folder access permissions, intrusion protection, add and remove user access in a timely manner i.e. onboarding/termination)
• Enforce EMCOR compliance standards (software usage/licensing, approved software, equipment usage/security)
• Performs system audits (reviews access permissions for file access/financial systems i.e. Starbuilder/Empire, remote access i.e. VPN)

 Manage IT staff

• Training & development (mentorship, internal training, EMCOR training, task specific training)
• Coaching & Counseling (weekly staff meetings, one-on-one meetings, coaching, identify training opportunities)
• Communication of job expectations (punctuality, customer service, professionalism, technical knowledge and expertise, ability to set priorities, security)
• Performance appraisal (use the prescribed Dynalectric performance review process)
• Task assignment and scheduling (set tasks, priorities, schedule major activities, ensure coverage during vacations/absences)
• Reviews and audits IT asset database (monitors existing computer fleet, ensures all hardware is covered under warranty, retires obsolete/out of warranty hardware in a secure and timely manner)

Qualifications include:

• BSc/BA in Computer Engineering/Science or equivalent experience
• 5 years or more in an IT management role
• Proven knowledge of Active Directory & current Windows OS
• Proven knowledge of Office 365
• Proven knowledge of mobile device management
• Proven knowledge of networking-Cisco and Meraki