Senior Manager, Talent Systems and Data

Company Description

Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 53 schools serving 20,000 students in five cities: Boston, Camden, New York City, Newark, and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond.

Job Description

Systems/ Processes Leadership and Management

• Serves as the SmartRecruiters Admin and is the key owner of this system ensuring it meets Recruitment team’s needs and supports all recruitment and hiring at Uncommon.
• Analyzes, builds upon, creates and refines current Talent Recruitment and HR systems and processes managed by HR or talent functional teams. This may include, but is not limited to:
  • Workday (HRIS)
  • SmartRecruiters (ATS)
  • Zendesk (Ticketing System)
  • Data Dashboards/ Enterprise Data Warehouse
  • Tableau
• Collaborates with Recruitment, HR and Talent functional teams to establish, track progress and achieve systems goals of accuracy and efficiency.
• Leads the process of creating and documenting systems and processes across functional teams
• Responsible for the accuracy of the organization’s people data through data dashboard creation, data audits,  accountability, and review of data processes and system configuration
• Train, coach and support Recruitment and other stakeholders on the use of Talent Data, SmartRecruiters (ATS) and Workday (HRIS)
• Ensures issues are resolved that are raised by staff members and key stakeholders, by ensuring timely response and resolution to tickets and planned enhancements to systems or processes in order to prevent frequent or high impact issues. 
• Proactively and reactively Identifies system issues, investigates solutions, and provides recommendations for remediation 
• Develop partnerships with Talent Recruiters and school colleagues in order to understand system and data needs
• Oversee quarterly and annual updates to SmartRecruiters (ATS) for Talent Recruiters
• Lead SmartRecruiters (ATS) functionality research, testing, recommendation building and rollout to Talent partners

Cross-Functional Project Management 

• Manage strategic projects across Talent functions and others to lead transformation of our Talent Systems, including continued design, improvement, and implementation of systems
• Direct management of select projects; including developing comprehensive project plans that identify clear milestones, dependencies, assumptions, and manage contingencies for any identified risk and providing status reviews with senior leaders.

Talent Leadership Support

• Provide strategic support to the Director, Talent Systems and the Senior Director, Recruitment
• Develop materials for presentations and meetings: external, executive, senior leadership, and talent team meetings including but not limited to data analysis and recommendations that will be reviewed by Uncommon’s Executive Team.
• Other projects and duties as assigned

Qualifications

Required Skills/Abilities

• 5-6 years of directly related experience
• 3 years working in an operations, process, systems, or project management-focused role
• Expertise in at least one Talent area or experience leading Talent related work as part of a school leadership role
• Experience building project plans and leading projects, preferably in a project management software tool
• Highly proficient in Microsoft Office, Google suite of products (particularly excel/sheets)
• Proficient in, or exposure to, Workday strongly preferred
• Experience as a system admin of an Applicant Tracking System (SmartRecruiters or Greenhouse in particular)
• Experience implementing or making major configuration changes to a Talent Technology System.
• Background working with entrepreneurial, growing, or fast-paced organizations is strongly preferred

Additional Information

Our people are what make us uncommon. It’s important to us that our compensation practices align with our values and enhance our ability to attract and retain talent.  Our compensation philosophy is focused on equity and fairness, retaining our talented staff and valuing their expertise, and transparency and clarity.