Client Relationship Manager

Kochava provides a unified platform with solutions for mobile + CTV advertising and marketing technology clients. We serve the world’s top publishers and digital brands, and we set industry standards for secure, real-time data solutions.  We help marketers establish identity, measure, and optimize their marketing across connected devices like smartphones, tablets, connected tv’s, and more, while enabling publishers to provide real-time, outcomes-based analytics to their advertising clients.
We enable the visibility into and management of billions of data points, millions of users, and hundreds of millions of dollars in lifetime value (LTV) and marketing budget.  The Kochava platform(s) empowers our customers to see and manage their data and unleash the power of their connected audiences; Globally, Kochava is trusted by the largest brands across a wide spectrum of verticals, including media & entertainment, quick-serve restaurants, e-commerce, gaming, finance and more, to perform high-end marketing analytics.
As a member of the Foundry  team, you will provide a critical link between the most technical areas of the organization and our external clients and the internal teams that support them. Advanced interpersonal and communications skills, previous exposure to a broad array of organizational disciplines, and deep analytical insight to successfully interface daily with external clients including: sales, account management, statisticians, engineers, operations, and product management.
Performance for this role will be measured by the quality of the analytic work, ability to build process around deliverables of analysis, efficiency in account and project management ,the effectiveness of the communication created to explain analytical conclusions, and resultant internal and external changes produced by the analyses that are delivered. 

Job Responsibilities

• Client-facing Foundry arm, bridging Data Science and the Account Management teams to dedicatedly recommend deeper understanding and depth of integration with the Kochava toolset.
• Work with Kochava client’s Directors/VPs/CMOs to develop individualized strategies to demonstrate Kochava for them to succeed with the Mobile App marketing strategies.
• Deep understanding of the Kochava platform and market position to understand and highlight opportunities to clients as they dynamically surface and provide a feedback loop to the product team for product improvement and development opportunities.
• Development and presentation of campaign analysis and provide tangible understanding of the positive impact the Kochava toolset provides clients on an ongoing basis.
• Maintain an up-to-date awareness and understanding of current industry changes and trends. Internal and external account management including project management, milestone tracking, providing white-glove service to clients and managing deadlines.

Experience/Skills Required

• 2+ years of experience in marketing analytics and project/account management, preferably in AdTech or AdOPs. 
• BA or BS in Business or Marketing Analytics, . Advanced degree in marketing or quantitative discipline highly desired.
• Meticulous documentation skills of client communication, timelines, and deliverables in a fast track environment.
• Exceptional problem solving skills with persistent focus on practical business implications.
• Experience working with large datasets.
• Collaborative, positive attitude with desire to work in a demanding, fast paced, and dynamic work environment for a rapidly growing company.
• Strong customer service skills, able to effectively communicate (written and verbal), and dedicatedly lead customer expectations.
• Proven ability to lead and prioritize a high level of activity under a variety of conditions and constraints.

Kochava began in 2011 when a team of mobile and gaming professionals saw the need to better understand the feedback loop of user acquisition, engagement, and LTV for mobile applications. Through the process of creating apps for customers from a wide range of industries, we were repeatedly asked if we could shed some light on what media advertising efforts were converting and the effectiveness of their mobile ad spend by partner. Realizing a solution to these questions wasn’t readily available, we started designing and building a mobile measurement platform that would become Kochava.   

Kochava is an equal opportunity employer committed to building a team culture that celebrates diversity and inclusion.