Data Management Specialist
NRDCAbout the role
Overview
NRDC is a non-profit environmental advocacy organization. We use law, science, and the support of 3.1 million members and online activists to protect the planet's wildlife and wild places and to ensure the rights of all people to clean air, clean water, and healthy communities. NRDC was founded in 1970 and our people helped write some of America's bedrock environmental laws, including the Clean Water Act and many of the implementing regulations. Today, our team of more than 700 lawyers, scientists, economists, policy advocates, communications experts, and others work across the United States and the globe from our offices in Beijing; Bozeman, Montana; Chicago; New Delhi; New York; San Francisco; Santa Monica; and Washington, D.C.
NRDC is seeking a Data Management Specialist to work with the Development team in our New York office.
Position Summary
This position reports to the Director of Data Management and will be crucial as a part of a cross-functional team. The Specialist will join the Data Management team to continue providing Salesforce support to the 100+ member Development Department. The Specialist will focus on NRDCs direct response marketing audience segmentation - working closely with stakeholders to define and carryout complex selects.
The position you are applying for is part of the bargaining unit represented by The Washington Baltimore News Guild (WBNG / The Newsguild-CWA Local 32035).
Responsibilities
- Partner with internal and external stakeholders to analyze and segment donor populations for targeted fundraising campaigns including, but not limited to, direct response fundraising, advocacy, and stewardship communications.
- Manage the integration of data findings into campaign planning and execution.
- Lead the Direct Mail audience segmentation workflow.
- Coordinate with other departments to ensure alignment on campaign targets and data usage.
- Develop and prepare reporting solutions, including both standard and ad-hoc reports as requested by Development, management, trustees and others as needed.
- Own the end-to-end segmentation process: identify opportunities, provide recommendations, and carry out initiatives to improve processes, implement automations to realize business efficiencies.
- Liaise between users on the Development team and the IT Data Infrastructure team and other departments to integrate donor data and fundraising processes with related systems and platforms.
- Assist with maintaining the functional areas of data management and hygiene, accounts, contacts, campaigns, donations, dashboards, and reports.
Qualifications
Education & Experience
- Bachelor’s degree is required
- 4-7 years of previous work experience
- Experience in writing and optimizing SQL queries using Enterprise databases like PostgreSQL, SQL Server required
- Experience in Enterprise Data Warehouse like Snowflake
- Salesforce experience required and administrator certification preferred
- Advanced Excel expertise required, Power Query experience preferred
- Tableau experience preferred
Skills, Abilities, & Competencies
- Knowledge of dataflows, data transformation concepts like ELT/ETL are preferred
- Strategic Thinking: Ability to translate data insights into actionable campaign strategies
- Strong problem-solving skills and the capacity to manage multiple projects simultaneously
- Strong project management, problem solving, and organizational skills
- Communication & Collaboration: Excellent communication skills with the ability to work effectively across teams
- Fundraising Knowledge: Understanding of direct response fundraising mechanisms and strategies
- Exposure to data analysis or segmentation within a fundraising or direct marketing environment
- Travel Required: less than 20%
- Commitment to NRDC’s mission, values, and DEI principles
NRDC is committed to advancing diversity, equity, and inclusion, both in our work and in our workplace. We believe that celebrating and actively welcoming diverse voices and perspectives is essential to solving the planet's most pressing environmental problems, and we encourage applications from candidates whose identities have been historically under-represented in the environmental movement.
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity or expression, marital status, sexual orientation, national origin, citizenship, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified
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