Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Assurance Lead within PNC's Retail Technology Shop and Buy organization. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.


PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Must have:
• Define, develop, implement, and maintain scalable, reusable Test automation strategies.
• Develop, implement, and maintain test automation frameworks (QFaas and Karate) for banking applications, ensuring high test coverage and efficiency.
• Lead and mentor the team providing technical guidance and support.
• Collaborate with cross-functional teams to improve testing processes and ensure product quality.
• Collaborate with developers, QEs and POs to understand the requirements and define test scenarios.
• Create regular reports and Dashboards to track metrics - automation coverage, defects, test executions, and improvements using test management tools like JIRA, X-Ray, and Confluence for releases.
• Participate in code reviews, Sprint planning and other Agile ceremonies.
• Oversee tests automated, test executions and ensure tests are performed correctly.
• Identify and address potential quality issues early in the Development process.
• Promote best practices in Agile, DevOps and test-driven development (BDD/TDD) environments.
• Proficiency in Java, Python, JavaScript for writing automation scripts.
• Proficiency in using version control systems like Git, Bitbucket.
• Understanding of SQL, MySQL, MongoDB for validating test data.
• Automate functional, regression, API and performance testing using tools such as Selenium, TestNG
• Integrate automated tests into CI/CD Jenkins pipelines for continuous validation.
• Conduct API testing for banking services using Postman, RestAssured or SoapUI.
• Create API requests, collections and environments in Postman to perform validations and Assertions on API responses.

Nice to Have:
• Knowledge on JMeter or LoadRunner.
• Knowledge on IBM IGNITE Quality Platform tool

Job Description

• Operating in a global delivery model, brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain(s).
• Leads the review of testing artifacts throughout the product life-cycle to ensure appropriate sign off and prioritization of testing work. Including coordinating test strategy, scripting and defect resolution.
• Including ensuring early engagement with internal partners and proactive planning to ensure quality is a core area of focus early in the product lifecycle.
• Take accountability for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products.
• Developing meaningful management metrics that help to gauge project health. Identify trends and opportunities for continuous improvement in product release.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education,