Infrastructure Operations & Services

Job title:   Middleware Support Staff

Corporate Title: AssociateDepartment:  EIS

Location:  New York, NY or Piscataway, NJ

The pay range for this position at commencement of employment is expected to be between $140,000 to $170,000/year

 

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

 

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Department overview: The US Group Infrastructure Services (EIS) team provides global first line support of Nomura’s Infrastructure Services. The applicant must be highly motivated, have good communication skills, work with other stake holders effectively at the firm and able to support middleware infrastructure in a high pressure trading floor environment .

 

Role description:

We are looking for a candidate that is capable of working in a fast-paced and occasionally high-pressure environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Providing support and advice to strategic IT teams with regard to the use of Middleware products.
• Administering and supporting the Middleware Messaging environments.
• Testing and upgrading the Middleware environments throughout the US.
• Providing FTS support for Middleware globally
• Installing and configuring middleware messaging software like Solace, MQ, EMS, RV, NDM and MFT..
• Maintaining the middleware environment, including patching, upgrades, and performance tuning.
• Identifying and resolving issues related to middleware, often involving collaboration with application developers.
• Implementing and maintaining security policies and best practices within the middleware environment.
• Monitoring and optimizing the performance of the middleware infrastructure to ensure efficient application operation.
• Creating and maintaining documentation related to middleware configuration, procedures, and troubleshooting steps.
• Working with various teams, including application developers and infrastructure teams, to ensure seamless integration and functionality of applications.
• Planning for future needs and ensuring the middleware infrastructure can handle the expected load.
• Ensuring the middleware environment adheres to relevant security and compliance standards.

 

SKILLS & EXPERIENCES ASSESSMENT

• Technical Expertise: Strong understanding of messaging  technologies like Solace, MQ, TIBCO, NDM and MFT.
• Operating System Knowledge: Familiarity with Linux and Windows server environments.
• Troubleshooting Skills: Ability to diagnose and resolve complex technical issues.
• Communication Skills: Ability to communicate technical information effectively to both technical and non-technical audiences.
• Problem-Solving Skills: Ability to identify and resolve issues efficiently. 
• Strong ability to multitask and be detail-oriented.
• Experience with Service request and ticketing tracking tools experience i.e. Jira
• Strong written and verbal communication
• Good teamwork skills and ability to build solid relationships.

 

*base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degree