Data Entry Specialist

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.


Job Description: Focuses on assisting with the needs of the Account Managers to assure we are providing the best customer experience possible.
• Maintain Confidentiality with all information provided.
• Follows all safety rules and policies and report any safety issues.
• Provide quality service, maintain a positive and friendly demeanor, exhibit professionalism and a strong work ethic.
• Must be able to work under pressure, meet deadlines, and have strong organizational and communication skills.
• Possess a thorough understanding of the terminals’ operating capabilities and processes.
• Ability to adjust to changing operating conditions and work with a team.
• Develop and maintain clear communications with each Account Manager and Vessel Manager to understand their needs, directions, and special requirements.
• Enter Customer Releases, Inbounds, Uploads into TOS following Account Services
• Processes and customer specific requirements.
• Ensure all inbounds and releases are entered in a timely fashion following First In First Out except for any HOT request.
• Verify entered Customer and Account Data by reviewing, correcting, deleting, or reentering data.
• Update Data Entry Log real time for all tasks completed throughout the day.
• Assist Account Managers by reviewing Open Shipping Container Report and pulling documentation to close any open containers.
• Assist Account Managers in closing open inbound orders.
• Generate spreadsheet reports if needed.
• Must be able to work weekly and weekend on call rotation.
• Additional responsibilities as assigned by Supervisor/Manager.
Requirements
• Proficiency in Microsoft Office (especially Excel)
• Fast and accurate typing skills
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to handle confidential information with integrity.
• Strong written and verbal communication.
• Ability to prioritize and multitask in a fast-paced environment.
• Ability to sit and work at a computer for extended periods.
• Reliable and punctual with strong work ethic.


HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.