Strategy Manager, Unified Commerce

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Strategy Manager, Unified Commerce

As Adyen continues to expand and deepen its product suite, we are looking for committed, strategic team members to drive global strategy amongst Unified Commerce customers. Unified Commerce represents customers like Nike, McDonalds, and H&M who have a component of in-person payments in their business.  

In 2023, Adyen processes over €250BN a year for omni-channel customers (e.g. McDonalds, Uniqlo, H&M, and Hilton. The Unified Commerce Pillar’s five-year ambition is to accelerate the digital transformation of omnichannel businesses with unified payments, broader financial technology and data solutions. Our global function orchestrates the alignment between commercial, product, and operational teams to continue this exceptional 30%+ YoY growth in this space.

In this role, you will work in partnership with global product, partnerships, and go-to-market teams to see through our ambitions.  You will provide structure and a data-driven commercial lens to help define our product strategy for Unified Commerce.  And you will orchestrate go-to-market enablement of key products and capabilities, rolling up your sleeves to get the job done when needed.  

What you’ll do

• Drive, build and manage strategy planning processes with cross-functional collaborators.
• Develop and manage internal and external customer and product feedback collection mechanisms to serve as critical input for Pillar strategy/prioritization efforts.
• Orchestrate the launch of strategic products to ensure adoption within our customer base and accelerate commercial scaling of enablement within our Sales and Account Management teams.
• Understand external trends and insights about our users, products, and industry and help shape the positioning of our solution.
• Use the frameworks and skillset of a strategy consultant to structure answers to the mission critical questions impacting our future success in Unified Commerce. 
• Develop messaging and collateral to communicate about our strategy both internally and externally as a thought leader in your field.

About you

• You have a minimum of 5 years of management consulting or related experience
• You are structured in your way of thinking, take a customer-first mindset, and enjoy working at the intersection of product and commercial strategy 
• You are an enthusiastic and experienced problem solver; you identify challenges and can design and implement innovative solutions 
• You are flexible in how you approach different stakeholders & topics and are  always committed and very hands-on in getting things done
• You have experience with go-to-market strategies, business cases and market studies 
• You have a strong affinity for numbers and live by an analytical approach
• You feel comfortable in a fast paced, entrepreneurial environment where you will be driving multiple projects whilst continuously evaluating and prioritizing them to maximize impact
• You prioritize and communicate effectively.
• Past work experience working for a Payments or Financial services company, or Retailer or within a Retail ecosystem solution provider is a plus.
• Ability to travel internationally and work across time zones.

This role is based out of our New York office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.

Our Diversity, Equity and Inclusion commitments

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So, no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to