Global Accounts Receivable & Collections Manager

Location Our Global A/R & Collections Manager will be an integral part of the Global Finance Team. This role is based remotely in the US and we are looking for someone based on the East Coast or within Eastern Standard Time to be able to work cross functionally with EMEA.   Who We Are
We enable greatness through the cloud.  We thrive on working with fast-growing companies around the world to solve both essential and advanced cloud challenges.  DoiT provides intelligent technology that simplifies and automates cloud usage, alongside expert consultancy and unlimited technical support, all at no extra cost to our customers.  Join our mission where you’ll work remotely with a committed, experienced, and global team in a collaborative and supportive culture.  We are an award-winning strategic partner of Google Cloud and AWS, we provide intelligent technology, expert consultancy and unlimited technical support for customers across more than 70 countries.   The Opportunity We are looking for a motivated, self-starter who could work closely with our global finance team as a player-coach managing a small collections team that will scale hand-in-hand with the size of our business. The ideal candidate for this position will have experience in Finance and Accounting Operations within the high-tech industry in a hyper-growth environment.   

Responsibilities

• Manage and improve collections and A/R Aging functions with an eye for reducing delinquencies and creating scalable operational processes and practices. 
• Manage and mentor our collections team, ensuring proper training, documentation and process workflows are in place. 
• Resolve collections by examining customer payment plans, payment history, credit line; and coordinating with outside collections agencies in all geographies that DoiT operates.
• Work with internal teams to review, investigate and help resolve customer accounts and any  discrepancies including credits, discount,  adjustments on invoices.
• Handle A/R  process improvement and lead related automation projects. 
• Manage credit risk analysis and evaluation of new and existing customers
• Coordinate and work closely with our Legal and other A/R Collection teams on customer collection process 
• Assist with partner program audit and validation of invoicing etc.   
• Review past due accounts with accounts management team  and develop a plan to collect past due amounts
• Manage and serve as the lead contract responsible for providing relevant insights and metrics on A/R, including presenting periodic management reports related to cash and accounts receivable status.
• Work with the Accounting team to ensure A/R sub ledger is at all times reconciled and reviewed for any bad debts provision, etc. 
• Other Finance related duties/ad-hoc projects as assigned

Qualifications

• Bachelor’s Degree in Accounting, Finance, Mathematics or Statistics
• 12 plus years of experience in Accounts receivable collection process and operations in a large organization with multiple currencies, preferably SaaS /Tech Companies.
• Previous experience successfully scaling and managing a finely tuned global collection function 
• A strong sense of service and empathy coupled with the ability to influence action to achieve desired results.
• Must be willing to “roll up your sleeves” and work thoroughly in a fast-paced environment
• Advanced Microsoft Excel/Google sheets skills and experience with financial systems and tools
• Strong analytical skills to proactively identify trends and insights
• Excellent verbal and written communication skills, including strong customer centric mindset.
• Outstanding attention to details and excellent time management skills
• Collaborative team player and ability to work independently 
• Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment

Are you a Do’er? Be your truest self. Work on your terms. Make a difference.  We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.   What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values.  Sounds too good to be true? Check out our