Product Lead, UX Platform

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe aims to deliver the best experience for businesses in the industry.  Our high quality standards are what we pride ourselves on. A key component of that strategy is offering tools and technologies that make it delightful to build user experiences with Stripe.  The UX platform team is responsible for Stripe’s UX technology stack across web, mobile, messaging, and leverages strategic investments like internationalization, accessibility, design systems, and our app platform.

We’re looking for an experienced product lead who loves building technology platforms just as much as building and shaping a team.

There are a million ways we can help teams build great UX, but as the product lead on the UX Platform team, you’ll be responsible for helping a team answer what we should build and in partnership with a cross-functional leadership team, will help an organization to execute on ambitious goals and roadmaps that make a measurable impact on the speed and skill we can deliver great experiences.

What you’ll do

 

Responsibilities

• Develop the vision, strategy, and roadmap for future investments in our UX platforms
• Define key success metrics for our UX platforms
• Manage a team of experienced product managers and help develop their careers to stretch responsibilities and feedback
• Partner with the UX Platform engineering teams to ship functionality that delights users, has the right balance of impact vs engineering cost, and makes a measurable impact on the business
• Interact with customers daily and translate their needs into product requirements
• Work closely with user researchers to test hypotheses and understand developer and product team pain points
• Work closely with other product managers and engineering teams, 3rd party app developers, and customers to test and adopt new features and drive product awareness and adoption

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Both passion for and experience building technology as a platform layer to serve customers both internally and externally
• Have experience hiring, growing, and developing product managers
• Lead by example in fast-paced, high-impact, ambiguous environments
• Hold yourself and others to a high bar
• Thrive in a collaborative cross-functional environment and fostering a
• great culture within a team.
• 8 to 10+ years of Product Management experience
• Experience managing a team of 3 - 4 product managers
• Computer Science background or equivalent technical experience

Preferred qualifications

• You have strong written and verbal communication skills 
• You have experience building UX on the web or mobile and have a strong understanding of developer needs to do it well
• You’re very knowledgeable of the tools and processes development teams use to develop, build, and, test APIs and SDKs
• You’ve founded a business / startup
• You are driven by the quality of the end-product experience and getting the details right.  You only ship functionality after you’ve personally test driven it and made heavy edits to the documentation. 

What’s it like to work at Stripe?

Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run, and scale an internet business from anywhere in the world.

We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.

We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term