Senior Relocation Project Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

Drive comprehensive relocation excellence as a Senior Relocation Project Manager with JLL, where you'll lead complex move projects from conception through completion while ensuring exceptional customer satisfaction and strategic cost management. You'll develop project scopes, schedules, and budgets that meet financial objectives while serving as the primary client contact for all relocation activities across corporate real estate environments. This role positions you as a strategic change agent who reviews processes, implements best practices, and drives business growth through enhanced client relationships and service delivery excellence. Your leadership will directly contribute to JLL's market position while you manage cross-functional teams, develop talent, and deliver innovative solutions that exceed client expectations within dynamic, high-stakes project environments where your expertise shapes workplace transformation outcomes.

What your day-to-day will look like:

• Manage all relocation activities incorporating best practices, ensure compliance with documented processes and JLL policies, maintain operations manuals, and serve as single point of contact providing regular scope, schedule, and budget updates to clients
• Develop and implement relocation project plans through collaboration with facility managers, project managers, and construction teams while procuring move labor through RFP processes and managing supporting suppliers including technology, telephony, and furniture vendors
• Meet financial objectives by forecasting requirements, preparing annual budgets, analyzing variances, and initiating corrective actions while performing CAFM system data input and delivering project-specific reporting and BI surveys
• Facilitate project meetings with internal staff and stakeholders, participate in client planning meetings, coordinate schedules and budgets with service providers, and provide on-site presence for move orientations and issue resolution
• Enhance team revenues through client relationship maintenance and expansion, function as subject matter expert for specific services, participate in RFP responses and proposal pricing, and represent JLL at industry networking events
• Develop and implement detailed communication plans, exhibit strong verbal communication across all organizational levels, meet client expectations while maintaining scope and budget, and identify critical issues requiring resolution
• Provide career guidance and development for employees including mentoring and career pathing, deliver excellent onboarding and training, participate in performance management programs, and conduct screening, interviews, and hiring practices

Required Qualifications:

• College degree strongly preferred in Accounting, Business, Architecture, Engineering, Interior Design, or Construction Management with 4-6 years of facility, project, or construction-related experience in Corporate Real Estate environments
• Minimum 2 years as Relocation Manager or related experience with proven track record managing complex move projects and delivering exceptional client satisfaction
• Proficiency in range of information technology tools and platforms including CAFM systems, project management software, and business intelligence reporting tools
• Strong analytical, organizational, and presentation skills with ability to forecast requirements, analyze variances, and develop comprehensive project plans and budgets
• Excellent written and verbal communication skills with ability to facilitate meetings, present to executive audiences, and maintain clear stakeholder communication throughout project lifecycles
• Proven ability to manage cross-functional teams, provide career development guidance, and create environments of teamwork, cooperation, and performance excellence
• Experience as change agent reviewing processes, policies, and practices while initiating beneficial changes and implementing best practices across complex organizational environments

Preferred Qualifications:

• Background in team management, talent development, and performance coaching with experience conducting hiring practices and building high-performing projec