Senior Business Associate - US Branch Network

The Business Associate is a senior level position responsible for the overall administrative activities of a business.  This role works closely with the Branch Network Business Manager to ensure all responsibilities of the business are effectively met.  This includes coordination of meetings, activities and deliverables within the Branch Network, as well as communications to executive management teams across USRB and USPB.  Additional responsibilities include managing external audits, business continuity activities, coordinating and managing activities such as tracking of business financials, employee headcount and other ad hoc projects. 

The role provides a unique perspective on the business, allowing the incumbent to gain broad exposure to business strategy, operating models and management processes.  This role will employ strategic thinking, project management skills and will also be able to effectively communicate recommendations to different levels of management, within and outside the immediate team. 

Responsibilities:

• Serve as communications lead on strategy development and execution for internal business messaging
• Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives
• Assist leadership/Chief of Staff in promoting and executing communications program
• Drive productivity/ cost savings initiatives in partnership with the senior management team
• Participate in People Engagement Working Group and promote Voice of the Employee (VOE) communications
• Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients
• Advise, write and edit on company-wide communications
• Develop and maintain communication standards and procedures; serve as subject matter expert on communication tools and applications
• Develop monthly communications metrics to monitor and measure impact of the communication plan
• Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact
• Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests
• Leverage technology and tools to enable communications and generate excitement and interest in risk communications
• Development and coordination of all business – wide strategic presentation decks, working with business head directs and partners to prepare monthly business reviews, strategic plans and other critical business priorities
• Coordinate large scale events, i.e. town halls, core leader summits, employee events, etc.
• Design and coordinate Executive Management visits to the field
• Manage requests from USRB leadership team including, updates on strategic priorities, commentary on weekly performance and other ad-hoc requests
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 6-10 years of experience in a financial services role
• Communications or marketing experience preferred
• Demonstrated working knowledge of financial services industry
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Note that salary range listed is for primary posting location (O'Fallon, MO).

We are also open to hiring in New York, NY, Fort Lee, NJ, Citrus Heights, CA, San Francisco, CA, Fountain Valley, CA, Solana Beach, CA, and Fort Lauderdale, FL.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Administration

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