Account Manager – Non-Profit (Remote)

Job Description

The Account Manager – Non-Profit candidate will play a crucial role in generating revenue through the strategic sale of data products and services.  The successful candidate will be responsible for building and managing relationships with external partners, identifying client opportunities, and developing innovative strategies to market and sell our nonprofit organizations data assets.

Essential Functions

• Cultivate and maintain strong relationships with existing nonprofit clients.
• Collaborate with internal teams to ensure the delivery of high-quality data products that meet the needs of our nonprofit clients.
• Works closely with client to oversee day-to-day relationship.  Provides products and service to customers in such a way to ensure 100% client retention and client reference-ability to aid in the sales effort.
• Serves as an escalation point for the client to resolve any issues and is the communication channel for internal support teams to handle any concerns with the client.
• Quantifies and qualifies client needs and prospects.  Cross sells/up sells opportunities, including identifying, developing and closing business deals.
• Ensures that schedules and budgets are met according to contractual agreements.  Works with client to cultivate future projects and qualify new opportunities.  Develops plans to sell strategic products in assigned territory and assists R&D in the market analysis of potential products.
• Consults with other team members, such as project management, product development, or customer support, to be sure mutual objectives are met.
• Submits proposals and makes presentations.
• Develops value propositions.
• Develops deal terms and completes contract negotiation.  Consults with Product Management to determine pricing and deal terms.
• Creates/maintains both vertical and horizontal client contact relationships, at mid-level management and above.  Obtains and maintains significant client communications.
• May prepare account level (bottoms up) forecasting at a detailed level by product, by participants.

Knowledge & Skills:

• Demonstrated consultative selling skills in client meetings (probes, listens, closes, etc.).
• Able to sell cross-company solutions.
• Excellent communications skills.
• Able to develop strong relationships with internal team members in support and other business units.
• Able to manage a book of accounts in our core products.
• Able to present to client at high level.
• Strong communication and negotiation skills.
• Able to identify and resolve client issues.

Leveling Differentiators:

• Requires 3 years minimum of previous relatable professional experience.

Education:

• Associate or bachelor’s degree preferred.

Job Complexity:

• Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.

Supervision:

• Normally receives detailed instructions on all work.

Salary Range: $80,000.00 - $95,000.00

The application deadline for this job posting is XX/XX/XXX

Additional Information

Epsilon at Our CORE  

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes.  For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Our best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, retail media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.    

Curious about life at Epsilon?  Explore Our Culture, DE&I initiatives, and our commitment to our communities.   

Epsilon has a core set of 5 valu