Senior Impact and AmeriCorps Experience Manager

Application Instructions

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Number of Positions: 1

Position Overview

Senior Impact and AmeriCorps Experience Manager leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

In addition to this role’s Impact Manager duties, this role supports the planning, organization, and execution of large-scale corps-wide initiatives and events that foster community and engagement among AmeriCorps members. They collaborate closely with the Learning & Development Director and senior leadership to promote a positive, supportive, and growth-oriented experience for members throughout their service. This role is instrumental in ensuring members remain motivated, connected, and empowered to achieve both personal and program goals.

Job Description

City Year San Antonio (CYSA) is seeking Senior Impact and AmeriCorps Experience Manager candidates who will manage and mentor a team of full-time AmeriCorps members, overseeing the implementation of our service model in the partner schools we serve in San Antonio Independent School District.

The Impact Manager portion of this position; is responsible for three main areas: program implementation, corps member program delivery and experience, and service partner management. They must be effective in relationship development and team management, coaching AmeriCorps members (ACMs) per team to deliver attendance, behavior, and course performance supports to students, as well as enabling a rewarding, productive, professional and successful year of service. In this way, the IM is responsible for managing the daily programmatic operations of their team and leading them to ensure that all goals and service outcomes are met.

Additionally, the Impact Manager serves as the primary City Year liaison in schools, building strong relationships with school administrators and personnel to successfully fulfill the services in the Statement of Partnership.

Reporting to the Senior Impact Director, the Senior Impact and AmeriCorps Experience Manager plays a critical role in implementing City Year San Antonio’s school-based service model. Impact Managers are expected to serve in person at their school site, except on days when there are in-person meetings or trainings.

This role is expected to work a 40-hour workweek, with daily work hours will vary throughout the week and may include mornings as early as 7:00am and evenings as late as 6:00pm.

Start Date:

We are hiring for the 2025-2026 school year and the anticipated start for this position is August 2025.

Impact Manager Job Responsibilities

AmeriCorps Member Experience

Manage, coach, and develop up to 15 AmeriCorps members though a personally rewarding year of service in the San Antonio Independent School District (SAISD) where they:

• Achieve service performance and standards requirements while reaching their leadership development potential
• Model leadership that is fueled by City Year's culture and values
• Facilitate ongoing dialogues that empower AmeriCorps members to relate to our culture and values in personally meaningful ways.

Build Conditions for Success in our Schools

• Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders
• Manage implementation of partnership agreement between the school and City Year San Antonio
• Ensure the necessary conditions and resources are in place for their team of AmeriCorps members to deliver attendance, behavior, and course performance interventions for students

Service Delivery & Impact

• Implement City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse
• Make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the share