Senior Solutions Engineer - Use Cases Overlay

About the Team

We are customer-facing technical leaders who represent the Miro brand by articulating business value and applying thought and practical leadership to drive solutions wins for our customers.

About the Role

As a Use Case Solutions Engineer, you’re a critical link between the Go-To-Market and the Product/Engineering sides of Miro. You’ll be a key partner to the Sales, Customer Success, and Partnerships teams in shaping how our customers use Miro and how our product evolves with the customers’ needs. In this role, you’ll be supporting our Strategic segment and get to work with our largest customers across a broad range of industries (Companies like Salesforce, Dell, Walmart, Coca-Cola, BCG etc) 

What you’ll do

• Act as a technical and competitive product advisor to our Strategic enterprise customers, to help prove the value of Miro’s platform over other solutions
• Work in collaboration with Sales, Product and Marketing to drive the benefits of our competitive differentiation
• Build and maintain a comprehensive lab environment to help build strategies and solutions to innovate past our competition
• Architect and demonstrate our product solutions that showcase qualitative and quantitative business value
• Communicate customer needs and product feedback to Miro’s product management, engineering, marketing, and sales teams
• Serve as product expert with deep understanding of our integrations, APIs, application security, and line of business use cases

What you’ll need

• 5+ years experience in a technical or customer facing role (i.e SE, Product Marketing, Program Manager), 3+ years in competitive analysis or intelligence 
• Experience in broad enablement to various cross functional roles in a SaaS organization
• Strong background in value selling
• Excellent written and verbal communication skills with an interest in delivering compelling presentations
• Demonstrated proficiency in conveying technical and business knowledge to executives and technical stakeholders
• Strong critical thinking and problem-solving skills
• Desire to continuously improve and seek feedback
• Ability to learn fast and adapt to a constantly evolving product
• Knowledge or experience working with Miro or other SaaS enterprise collaboration, content management tools, or agile/scrum methodologies

What's in it for you

• 401k matching + Competitive equity package
• Excellent Medical, Dental and Vision health benefits
• Fertility & Family Forming Benefits
• Flexible time off
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

• Youtube: https://www.youtube.com/@lifeatmiro
• Blog: https://miro.com/careers/life-at-miro/all/
• Instagram: https://www.instagram.com/wearemiro/

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate