Senior Business Controller

<p></p><p><strong>Who we are</strong></p><p><strong>Etraveli Group</strong> is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate &amp; Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.</p><p>Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2000 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland.</p><p>With the Greek office being one of the largest, hosting around 530 employees working from the center of Athens for the rest of the world.</p><p>Join us and start as <strong>Senior Business Controller </strong>in the <strong>Customer Service</strong> team!</p><p></p><p></p><p><strong>Position Summary </strong></p><p>Do you have a passion for data, automation and analysis? Are you thrilled by working in a fast-paced and data driven environment? Then you will thrive as a member of the Customer Services Business Controlling team where we are driven by passion for data driven analysis and automation in order to continuously improve efficiency and customer experience.</p><p>The Customer Service Business Control team is responsible for controlling the Customer Services department, Etraveli Group’s largest and an organization of ~1600 employees inhouse and additional ~1400 outsourcing today. The team is responsible for setting up controls and monitoring the Customer Service activities.</p><p>We are looking for a controller with good controllership skills and who does not shy away from being analytical and explorative. You are comfortable in your communication and stakeholder management. You will have close cooperation with other departments within the global Customer Services organization and you will work closely with the Etraveli Group Finance team.</p><p></p><p></p><p><strong>Responsibilities </strong></p><ul> <li>Create and maintain financial and business metrics</li> <li>Build and improve existing reporting and controlling routines</li> <li>Follow up and reporting of key business areas both of financial and operational character.</li> <li>You will play a key role in highlighting trends and patterns, adherence to set targets as well as creating awareness in order to minimize risk.</li> <li>Provide clear and concise insight to stakeholders, facilitating informed decision making within the organization</li> <li>Support other colleagues within the Business Control team</li> </ul><p><strong>Requirements</strong></p><p></p><ul> <li>At minimum have a bachelor's degree in Business Administrations, Economics, Statistics or other related fields</li> <li>Experience from international and multicultural organization</li> <li>7-10 years of experience as Business Controller</li> <li>A good communicator with the ability to handle multiple stakeholders</li> <li>Analytical and comfortable with numbers</li> <li>A flexible person that enjoys a dynamic and fast paced workplace</li> </ul><p><strong>Benefits</strong></p><p><strong>We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:</strong></p><ul> <li> <strong>Health Benefits</strong> - Through partners, we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.</li> <li> <strong>Monthly ticket restaurant card</strong> - to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece.</li> <li> <strong>Hybrid working environment</strong> - having the opportunity to work both remotely and at the office enabling you flexibility! #LI-Hybrid</li> <li>Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.</li> <li> <strong>Team activities</strong> - We also like to schedule company/department/team activities and events outside the office space!</li> <li> <strong>Fun &amp; Work </strong>- We have a relaxed work environment where you can enjoy free breakfast, beverages &amp; fruits, playing ping pong or video games.</li> </ul><p></p><p><em>*If interested, please send your CV in English*</em></p><p></p><p></p><p></p><p><em>Diversity disclaimer: At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief,