With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Senior Cluster Revenue Manager, Revenue Management Consolidated Center – Asia Pacific is responsible for managing a team of Cluster Revenue Managers that supports hotels across the Asia Pacific region, as well as directly managing revenue operations for one key property in the region. The focus of this role is to drive continued development and growth of customer service standards, as well as revenue and profits. He / she is expected to engage and develop each team member whilst driving commercial performance for the portfolio by providing direction and offering feedback on performance. This role will report into the Director RMCC of your specific region.

What will I be doing?
As the Senior Cluster Revenue Manager, Revenue Management Consolidated Center – Asia Pacific, you will be responsible for performing the following tasks to the highest standards:

• Hilton Worldwide will hold its Team Members accountable to the following key areas: profit, quality, customers, and people.
• Ensure all Best Practices and Standard Operating Procedures are followed to capitalize and maximize revenue potential.
• Effectively manage the team and provides training and coaching to current and new employees to improve performance and to meet the current and future needs of the business.
• Serves as a role model of commercial excellence, relationship building and emotional intelligence.
• Utilize systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis.
• Ensure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement optimal strategies and controls.
• Integrate with other functions to ensure we exceed our customers’, owners’ and shareholders’ expectations.
• Work effectively with RMCC Team members, hotel’s GMs, CDs, RDR and GC&E and on property revenue coordinators, Sales, Marketing and e-commerce to build trusting relationships and ensure incremental financial and revenue management performance (RevPAR, RGI, EBITDA).
• Streamline processes and efficiencies and increase revenue management skill set of the team.
• Assess and communicate performance of hotels in the portfolio to RMCC leadership.
• Carry out regular performance reviews with direct reports to identify risks and development needs.
• Identify training needs within the RMCC and plan development programs to address them.
• Evaluate the impact trai