Workday Resource & Operations Management Lead

Workday Resource & Operations Management Lead

Company:

The Boeing Company

The Boeing Company’s Workday Systems and Platform organization is seeing a Workday Resource & Operations Management Lead to join the team in Everett, WA; Arlington, VA; Berkeley, MO; Chicago, IL; El Segundo, CA; Hazelwood, MO; Houston, TX; Huntsville, AL; Long Beach, CA; Mesa, AZ; North Charleston, SC; Plano, TX; Renton, WA; or Ridley Park, PA.

The Workday Resource & Operations Management Lead will be a key member of the Workday systems organization, partnering with the leadership team to ensure that programs and work packages are staffed appropriately, 3rd party partner firms are onboarded and aligned to proper teams, invoices and work allocations are reconciled to approved work, and projects adhere to the Workday methodology and progress along planned timelines. This role will be a key liaison to the Program Management Office (PMO) as well as related technical teams.

The ideal applicant for this role will have previous proven experience managing large-scale global Workday implementations and post-implementation optimization programs, preferably in a Workday Engagement Manager capacity, as well as experience in resource allocation management.

Position Responsibilities:

• Oversee the allocation and tracking of resources across Workday projects, ensuring optimal utilization and efficiency

• Work with PMO team to identify and resolve basic scheduling conflicts and trends, as well as communicate issues to Humam Resource Information Technology (HRIT) leaders accordingly

• Partner with Workday architect team to understand and mitigate resource availability conflicts across work packages

• Coordinate Workday skill tracking, certification updates, training, and resource access

• Own the data accuracy in the tools supporting HRIT/Workday function, and collaborate with the leadership team on various reporting needs

• Make recommendations for ongoing work process improvements, optimization opportunities, and automation possibilities

• Analyze and evaluate reports on utilization of metrics, as well as monitor staff progress toward program/project goals, Sarbanes-Oxley Act (SOX) compliance, and program health

• Work with 3rd party resources to onboard and manage administrative processes for contractors/purchased services badging, reporting, access requests, offboarding

• Manage 3rd party resource plans and delivery velocity to ensure delivery on committed programs

• Oversee and coordinate 3rd party core maintenance team execution of request tickets

• Partner with risk management and change management teams to integrate activities and timelines into approved work plans

• Coordinate with Business Analyst teams and PMO teams to ensure proper tracking of demand prioritization, change requests, and requirements status

• Monitor and track Service-Level Agreement (SLA) adherence for incidents in case management system; reconcile incident reporting against noted issues

Basic Qualifications (Required Skills/Experience):

• 5+ years of experience working functionality across the Workday HCM product suite and the Workday implementation methodology

• 5+ years of experience conveying complex information in standard business tools such as PowerPoint, Excel, Visio, and Project

• 5+ years of experience managing projects to ensure timeline is met

• 5+ years of experience in Microsoft Excel queries and complex linked data

• 5+ years of experience in managing recent, global and complex Workday programs and projects

• 5+ years of experience in technology project management

Preferred Qualifications (Desired Skills/Experience):

• Active Workday HCM certification

• Active Workday Engagement Manager certification

• Experience as a Workday Engagement Manager

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health