Dynatrace Implementation Engineer/Architect

Job Description:

Dynatrace Implementation Engineer/Architect

DXC Technology is a global professional services company whose mission is to lead the digital transformation of our clients by advising and guiding them in the application of technology to obtain the best results and increase the competitiveness of their companies. With more than 130,000 professionals and expert technologists, collaborating in more than 70 countries together with an exceptional network of partners, we offer advanced IT services and solutions.

In Spain, we are one of the main leaders in the IT market. We have nearly 8,000 professionals, distributed in thirteen locations, with centers of excellence in cutting-edge technologies such as Cloud, Business Intelligence, AI, or Automation among many others, serving more than 200 customers from all industries in the public and private sectors. We work with leading companies in the country that trust us to guide their digital transformation.

We develop active policies of diversity and inclusion of people with disabilities and we are proud to have a representation of approximately 49% of female professionals.

Dynatrace Implementation Engineer

Job Overview:

The Dynatrace Implementation Engineer is responsible for deploying, configuring, and maintaining Dynatrace solutions to ensure optimal performance and visibility into applications and infrastructure. This role requires strong technical skills, problem-solving abilities, and a deep understanding of monitoring and performance management.

Key Responsibilities:

Dynatrace Advisory:

• Perform planning, consulting, technical analysis, design, development, testing, implementation and daily support of application monitoring and automation software
• Develop and implements policies, strategies, guidelines, standards, and procedures
• Define strategy and roadmap for Dynatrace monitoring including rollout approach based on technology landscape and customer policies
• Design Dynatrace monitoring architecture based on IT landscape, security policies, and deployment approach

Dynatrace Deployment and Configuration:

• Identify infra, apps, and business requirements for monitoring and design Dynatrace monitoring solution
• Work with different technical teams across the organization in order to determine scope for different monitoring solution designs
• Work with stakeholder leadership and teams to partner on rollout of solutions
• Deploy and configure Dynatrace monitoring solutions across various environments (development, testing, production).
• Integrate Dynatrace with existing systems and applications.
• Customize Dynatrace settings to meet the specific needs of different applications and infrastructure components.

Monitoring and Performance Management:

• Set up monitoring for applications, services, and infrastructure using Dynatrace.
• Create and manage dashboards, alerts, and reports to provide visibility into system performance.
• Analyze performance data to identify bottlenecks, trends, and potential issues.

Troubleshooting and Support:

• Provide technical support for Dynatrace-related issues. Research and troubleshoot with support from SMEs as needed
• Collaborate with development, operations, and support teams to resolve performance issues.
• Conduct root cause analysis for performance problems and recommend solutions.

Optimization and Best Practices:

• Develop and implement best practices for using Dynatrace effectively.
• Optimize monitoring configurations and settings for improved performance and efficiency.
• Stay updated with the latest features and updates in Dynatrace and incorporate them into the monitoring strategy.

Documentation and Training:

• Document configurations, processes, and troubleshooting steps related to Dynatrace.
• Conduct training sessions for team members on the use and capabilities of Dynatrace.
• Create user guides and manuals for internal stakeholders.
• Conduct training sessions with demo for customer

Qualifications:

• Education:
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Experience:
  • Proven experience in deploying and managing Dynatrace in a professional setting.
  • Strong background in application performance monitoring and management.
  • Experience with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes).
  • Extensive background and experience in deploying and managing across complex global environments.
• Skills:
  • Profic