Director, Industry Relations

Job Summary:

The Director, Industry Relations provides strategic oversight and leadership for all labor relations across the company and its subsidiaries, encompassing over 120 union agreements nationwide. As a subject matter expert, the Director develops strategies, supports collective bargaining, leads a high-performing team, and advises regional leadership on labor relations issues to align with organizational goals. This role requires cross-functional collaboration to achieve optimal organizational impact while aligning all labor relations efforts with the company's culture and core values.

Essential Duties and Responsibilities: 

• Monitor industry trends, pending labor legislation, and shifting agreement language to ensure the company remains competitive and compliant within the fluctuating landscape. 
• Serve as the primary subject matter expert and resource for company leaders regarding agreement interpretations and labor relations solutions.
• Collaborate across multiple departments including Human Resources, Payroll, Legal, Field Leadership, and Purchasing to develop solutions regarding union labor relation issues. 
• Develop, lead and mentor a high-performing team supporting the company’s union labor relations and responsible for duties including agreement review, documentation management, audit and grievance management, payment of dues, and union event participation.
• Manage and maintain professional relationships with unions, employer groups, and labor authorities holding to the highest level of ethics and demonstrating a strong commitment to the company’s core values, culture, and vision.
• Use influence to drive alignment with the company’s labor relations philosophy across all regions and divisions of the company.
• Lead, negotiate, and oversee more than 120 union agreements to ensure alignment with company objectives and economic parameters.
• Review Collective Bargaining Agreements (CBAs) and Memorandum of Understanding (MOUs) to identify and mitigate non-standard or problematic clauses.
• Coordinate with negotiating committees including providing targeted data and language recommendations to secure favorable terms.
• Working with the Legal Department, representing the company in grievance and arbitration proceedings.
• Monitor labor issues and grievance trends to proactively develop strategies that address negative patterns.
• Ensure strict compliance with labor agreements regarding the hiring of non-union subcontractors.
• Develop proactive crisis management communication strategies to minimum operational disruptions during labor issues.
• Additional duties assigned by manager 

Position Requirements (Work Experience, Skills, Licenses, etc.): 

• Strong servant leadership mindset used to lead by example and mentoring employees for development within the company.
• Demonstrated expertise in managing both internal and external stakeholder relationships, including engagement with executive leadership. 
• Exceptional written and verbal communication skills, supported by strong analytical capabilities. 
• Proven ability to handle highly confidential information with sound judgment and determine appropriate courses of action. 
• Detail-oriented and creative problem-solver who maintains perspective and effectiveness in high-pressure situations. 
• Actively champions racial equity, diversity, and multiculturalism in the workplace. 
• Embraces a continuous improvement mindset, readily taking on new challenges while mentoring and developing others. 
• Skilled at influencing and driving alignment on labor philosophy across multiple regions. 
• Demonstrates perseverance by pursuing challenging goals with resilience and the ability to recover from setbacks. 
• Possesses strong insight, with the ability to gather, interpret, and apply information to uncover new opportunities. 
• Effectively engages others by combining emotional intelligence and logical reasoning to communicate a compelling vision. 
• Maintains a big-picture perspec