Senior Oracle Database Administrator

Company Description

IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Cloud DBA role in the IFS Managed Cloud team is responsible for the overall delivery of the Oracle Database related pieces of the IFS Managed Cloud for all the applications within the IFS Cloud Suite.  Additionally, the role is expected to support the Cloud Solution Architect (CSA) team by providing input and advice to them as they enhance and expand the design of our application services.  The Cloud team also supports customers in different continents, which includes NA and the requirement for ITAR compliance.

Mandatory:

• ITAR compliant.

The responsibilities include:

• Daily DB Operations
  • Design common processes for the Cloud Service Centre (CSC) and ITAR teams to use in their day to day duties supporting and maintaining our Cloud services.
  • Act as an experienced DBA resource to help perform some of those daily duties when the need arises to address issues with client systems
  • Act as a final point of escalation for challenging issues with our database services
  • Work as needed to support the CSC/ITAR and other teams during investigations and corrective actions during problem management investigations.
  • Work with R&D alongside the CSA to provide guidance and feedback to improve the IFS product set in future releases.
• Backup Solutions
  • Implement, in conjunction with the CSC & ITAR teams, agreed backup solutions for the IFS Application suite to satisfy our own and our customers’ needs
• Performance Tuning
  • Design processes and approaches for the CSC & ITAR teams to manage performance issues in our cloud environments
  • Work with the CSA and R&D teams to address performance issues through both short term and long-term methods
• Disaster Recovery
  • Implement and test regularly, in conjunction with the CSA, RnD and CSC/ITAR teams, any agreed disaster recovery solutions and ensure the solution suits the needs of IFS and our customers
• Monitoring
  • Implement appropriate tooling to monitor and manage the database availability within our cloud services.
  • Design processes and approaches for the CSC & ITAR teams to manage availability issues in production environments.
• Automation and Tooling
  • Work with the CSC, ITAR, CSA and Automation teams to design automation to reduce time and overhead for common tasks wherever possible.
• Training and skills transfer
  • Deliver DBA knowledge transfer/training sessions to selected internal teams.

Technical Skills

• Experience of implementing and managing critical production systems, especially in the cloud, including a strong awareness of customer-driven priorities and commercial pressures is essential. 
• Experience of supporting multi-tenant Oracle databases (CDB/PDB)
• Experience administering Oracle databases (minimum 12c) on Linux and Windows operating systems
• Strong technical experience with performance tuning - AWR/ASH/ADDM/TKPROF/tracing sessions, etc – in a multi-tier architecture
• Good technical experience using OEM for various database administration purposes.
• Strong technical experience with backup/restore – RMAN, data pump export/import.
• Strong technical experience with disaster recovery; dataguard – setup and troubleshooting.
• Experience with database cloning – RMAN