Receptionist - ibis Styles Bucharest City Center

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay. 

• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis. 

• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy 

• Assist, as required to screen calls for reservations.  Ensure accurate, up to date information is given. 

• Use every opportunity to promote hotel facilities

Qualifications

•Excellent communication and interpersonal skills

•Organizational skills and ability to multitask

•Customer service orientation and a welcoming demeanor

•Proficiency in Opera PMS & Microsoft Office Suite

•Previous experience in a similar role is a plus

Additional Information

The ibis Styles Bucharest City Center hotel is a cool and surprising destination for the modern traveller. At the same time, it is a dynamic place for business and events. The hotel has a unique design theme that combines traditional inspiration and modern trends. Moreover, the kindness and hospitality of the team completes the charm of the hotel. Their positive attitude will delight you from the first step.