Wells Fargo Consumer Lending

Wells Fargo’s Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it’s buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards & Merchant Services, Personal Lending & Retail, Consumer Lending Control, and Consumer Lending Shared Services.

The Position

Core duties and responsibilities:

• Extensive experience leading large mortgage processing operation with demonstrated operational excellence
• Extensive experience managing risk and control environment while meeting commitments to deliver solutions for areas needing improvement
• Extreme passion to deliver an excellent experience for customers, ability to drive strategies to improve Net Promoter Score and Close on Time
• Demonstrated pipeline management expertise and oversight to ensure closing dates are not missed and cycle times remain competitive across all products
• Provide vision and set direction to achieve long term strategic objectives that impact organization and management across functional areas
• Collaborate and influence Home Lending Operations peers, partners and leaders to formulate policies, procedures, and methods which directly impact the business line or indirectly affect the entire organization
• Provide thought leadership within Home Lending Operations functional area to develop and implement strategic solutions to highly complex and potentially companywide business challenges, resulting in operational or documentation efficiencies with superior customer service
• Engage and lead a team of managers and professionals associated with Home Lending Operations functional area with integrity, transparency and candor
• Develop long term policies and procedures within Home Lending Operations functional area
• Direct strategic planning discussions for the business line to drive continuous improvement in performance
• Serve as a member of the experienced, trusted management within the Home Lending Operations business group, unit, or functional area providing expertise regarding strategy, operations, financial management, and building organizational effectiveness and performance
• Manage allocation of people and financial resources for Home Lending Operations
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications

• 8+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of Management experience

Desired Qualifications

• Excellent leadership and team management skills, with the ability to motivate and inspire a team to achieve goals
• Strong analytical and strategic thinking skills, with the ability to translate data and insights into actionable growth strategies
• Strong problem-solving skills and ability to make data-driven decisions
• Results-oriented mindset with a track record of achieving and exceeding growth expectations
• Strong strategic perspective with proven success delivering high performing service, business growth and financial results
• Excellent verbal, written, and interpersonal communication skills
• Experience working effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Strong change leadership skills with the ability to execute with urgency
• Extensive knowledge and understanding of financial services industry
• Experience developing partnerships and collaborating with other business and functional areas

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$173,300.00 - $359,900.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Lif