Lead Food Server - Fireside

WE LOVE OUR WORK.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

 

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted Casino bus tickets  
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20% discount for Starbucks, Ara Spa, and all food outlets 
• 100% Colorado Gaming License reimbursement after 90 days of employment 
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program 
• Career development opportunities 

Responsibilities include: 

• Must be able to work varied shifts and varied days off, including weekends and holiday periods.
• Greet guests with a smile and pleasant disposition in a timely manner.
• Must be familiar with the menu, daily specials, and preparation of foods and prices.
• Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.).
• Take customer orders and accurately input the order into the computer.
• Observe and anticipate guest’s needs, keeping table cleared between courses, and beverages filled throughout their meal.
• Present check for payment when all guests’ needs have been met.
• Complete assigned side work and additional daily tasks.
• Inform immediate supervisor if situations arise with guests or fellow employees that cannot be handled directly.
• Serve table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all Standards and Sequence of Service.

  Supervisory Responsibilities

• To assist with cashier/host duties as needed
• To assign sections in a fair manner based on consistent rotation
• To assist with refunds and minor complaints
• To assist with weekly ordering and inventory
• To assist with scheduling as needed
• Delegate side work and additional daily tasks as needed.
• Help provide training for new servers/host/cashiers or bussers

BRING US YOUR BEST.

• Two (2) years’ experience as a server in a dining establishment.
• Food service experience
• Outgoing personality with interest in guest hospitality.
• Knowledge of up-selling techniques.
• Exceptional work habits.
• Ability to sustain a high level of professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.
• Ability to work collaboratively and communicate effectively with guests at all levels.
• Highly organized and detail oriented.
• Knowledgeable of menu to include alcoholic beverages that are available.
• Strong customer service skills

STARTING SALARY

$13.00 to $14.00 per hour, plus tips