GROUP SALES MANAGER

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.

At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:
• intentionally create a sense of community and belonging for our guests, employees and franchise partners
• continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
• sustain a culture that promotes diversity of thought and experiences
• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
• drive change in our company and industry through action and implementation


Summary:
The Group Sales Manager is responsible for driving revenue by managing and coordinating sales efforts targeted at groups, such as RV rallies, corporate clients, and other social groups for a portfolio of campgrounds. This position develops strategies to attract and retain clients, negotiate contracts, and ensure customer satisfaction.


Essential Duties and Responsibilities:
• Develop and implement strategic sales plans to meet or exceed revenue targets focusing on group business.
• Prospect and secure new business by identifying and pursuing new group sales opportunities for the portfolio of campgrounds, building a pipeline of potential clients.
• Negotiate contracts and pricing by working collaboratively with revenue management and the general manager to secure favorable terms with clients considering the campground’s revenue goals and the needs of the group.
• Manage existing accounts through cultivating strong relationships with current groups, ensuring repeat business and referrals.
• Maximize revenue through effective selling by utilizing upselling, cross selling and other strategies to increase revenue from group bookings.


Non-essential Duties and Responsibilities:

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.


Required Education and Experience:
• Bachelor's degree in business administration, hospitality management, marketing or related field.
• 3+ years of experience in hotel sales or a related field
• Strong negotiation and communication skills
• Proficient in data analysis and ability to translate insights into actionable strategies.
• Ability to travel within the US and Canada


Preferred Education and Experience:


Physical demands and working conditions:
• Ability to answer phone calls, hear conversations, actively participate in virtual meetings, and give direction while viewing computer screens
• Ability to lift and carry up to 25 pounds occasionally
• Must speak and write English fluently
• Requires use of hands for typing, handling paperwork, and other office functions such as copying, sorting, and filing
• Requires long periods of sitting and/or standing, and computer usage
• Ability to stoop, kneel, and crouch


KOA does not sponsor Visas
KOA currently does NOT hire in the following states:
Alaska, District of Columbia, Idaho, Louisiana, New Hampshire, North Dakota, Rhode Island, Vermont

Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all people. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.