Director of Facilities and Asset Management

Description

Are you passionate about fostering a supportive and inclusive workplace? We are seeking a dedicated Director of Facilities and Asset Management to join our growing team! At Children’s Hope Alliance, we believe that our employees are our greatest asset, and we prioritize their well-being.  

Why Join Us?

• Family-Friendly Perks: We offer generous parental leave to support you during those special family moments.
• Compassionate Support: Our bereavement leave ensures you have the time you need to grieve and heal.
• Military Reserve Pay: We honor those who serve by providing military reserve pay to our employees.
• Work-Life Balance: Enjoy a healthy balance with flexible working arrangements that fit your lifestyle.
• Birthday PTO: Celebrate your special day with an extra day off—on us! 

Summary

The Director of Facilities and Asset Management, in partnership with the CIO, leads the strategic and operational management of the agency’s physical assets to support the agency’s mission. This role ensures that all facilities, grounds, and vehicles are well-maintained, safe and compliant. The Director of Facilities and Asset Management is accountable for the planning, communication, facilitation, oversight and coordination of preventive maintenance, repairs, improvements, renovation, new construction and presentation of all properties. The Director of Facilities and Asset Management provides leadership and direction to the property management team and fosters a collaborative and high-performing work environment through regular communication, support, and development of property team members. 

Principal Duties and Responsibilities

Specific duties and responsibilities:

Facilities Management

• Oversee and organize preventive, routine, and special maintenance and groundskeeping projects, ensuring they are managed through written plans
• Oversee the procurement of service providers/contractors and verify work quality; serve as the general contractor for all new construction and renovation projects, overseeing design, budgeting, project/work plan development, and completion
• Maintain high standards of safety and regulatory compliance; verify all property management activities comply with agency P&P, applicable laws and accreditation standards including, but not limited, to The Joint Commission, NFPA, NC Building Codes & Standards; proactively identify and mitigate risks 
• Administer the agency’s fleet operations, including vehicle procurement, assignment, maintenance scheduling and decommissioning
• Ensure safety and efficiency of agency fleet through ongoing performance monitoring and driver management
• Develop and maintain effective property management systems, including policies and procedures and maintenance schedules
• Effectively utilize PMS to facilitate prompt response and resolution of customer requests for support and incident reports and reduces the quantity and duration of business impacting events

Leadership and Strategic Planning

• Build and effectively manage relationships with internal and external stakeholders including staff, tenants, vendors, and regulatory entities
• Work collaboratively to develop and implement an effective financial strategy, including develop and monitor annual operating and capital improvement budgets, manage costs, forecast expenditures and identify revenue improvements;
• Develop and implement strategic plans to optimize operations and property portfolio, including setting performance targets, managing budgets, and ensuring efficient use of resources
• In conjunction with the responsible executive, manage the acquisition, leasing, and disposition of properties, including all related due diligence, evaluation, and investigation and assist in developing long-term plans for properties 
• Effectively leverage technology such as Computerized Maintenance Management System (CMMS), smart devices, and BI tools to monitor performance, improve asset tracking, enhance operational efficiency, reduce downtime, and lower costs
• Serve as member of the Properties for Children Board and Environment of Care Committee
• Stay abreast of industry changes, emerging technologies, and relevant regulatory requirements

Supervision and Administration

• Direct the recruitment, onboarding, organization and development of property management team
• Verify all team members receive regular documented supervision at least monthly 
• Effectively monitor and manage staff performance by establishing clear expectations and performance standards, providing regular feedback, offering opportunities for training