Media Asset Coordinator

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

Work with a highly motivated team of individuals who are responsible for the fulfillment of media content to NBCUniversal’s distribution outlets, including its broadcast and cable networks, owned television stations, international global networks, and online destinations. The Media Asset Coordinator will be responsible for ingesting shortform content and serving as a point of contact with internal technical and sales teams, and various content providers to ensure accurate and timely media deliveries to the play out environment, both domestic and international.

Responsibilities:

• Ensure data entry of delivered content into necessary systems and databases for physical and digital assets. 
• Responsible for managing asset preparation including but not limited to organizing, pulling content for ingest/broadcast, and returning content to proper storage location.
• Serve as a representative of the Media Operations Center, providing customer service excellence that entails timely responsiveness, succinct follow ups, and building strong relationships with customer base and peer groups.
• Ability to handle and prioritize workload, including time sensitive issues and materials.
• Use digital delivery platforms like Aspera or Signiant on a daily basis.
• Ability to collect and relay accurate information about assets both verbally and written formats to business partners, management, suppliers, and vendors.
• Troubleshoot basic problems, escalations, and issues in the ingest and media prep workflow, following the escalation procedures and maintaining client communication.
• Coordinate with Sales Operations, commercial and promotional teams to resolve any shortform content related issues.
• Work closely with Media Operations Technicians, On-Air operations, and various commercial teams to ensure all shortform material is ingested, qc'ed, and ready for air.
• Additional duties as needed and assigned by Supervisor(s).

Qualifications

Requirements:

• A High School Diploma and relevant certification or Associate's Degree in Media or Communications, or equivalent professional experience in broadcast, digital, or post production role.
• A solid understanding of television production, broadcast operations, and/or news/sports/entertainment technical production requirements. 

Desired Characteristics:

• 2+ years of experience in a job or school related activity using computers and software applications including MS outlook, MS Word, & MS Excel.
• Bachelors or 2 year degree in Communications or Media
• Prior experience in broadcast scheduling or traffic, 
• Prior experience in media ingest and on-air operations
• Prior experience using media technology library and workflow systems
• Prior experience using Media Asset Management (MAM) and centralized workflow software
• Operational familiarity with content distribution technologies such as Aspera, Signiant, FTP, Pathfire and Pitch Blue
• Background in customer service or a client facing role
• A punctual, hardworking, & dependable individual with attention to detail
• A team player, who is always respectful, follows rules and policy, has good communication skills, and maintains a positive attitude
• Ability to multi-task and bala