Jobs and Careers

Event Support Expert

United Statesfull_timeVerifiedPosted 21 Jul 2026

About the role

JOB SUMMARY

Our jobs aren’t just about setting up tables and chairs for our guests to use during a reception or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking conference rooms, organizing furniture storage rooms, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical – to get it right for our guests and our business each and every time.

CRITICAL TASKS

MPR & Event Space Set-up

Work with Event Specialist Team Members to set up meeting and events spaces per client specifications outlined in meeting notes and floor plan diagrams.

Assist in supplying and setting up any special event equipment, such as staging, white boards, flip charts, and soft seating for events as required by the event requirements.

Ensure that all furniture is in good condition and working order and aligned properly in the space prior to client arrival.

Participate in weekly planning meetings to identify the optimal timing for flipping rooms and setting up event needs in the MIHQ Multi-Purpose Rooms, public event spaces, and in the 21st floor Associate Growth & Learning Center.

Follow pre-event set-up check lists to ensure that all steps are followed prior to the client arrival for an event.

Coordinate your Event Expert functions, concurrently, when possible, with other HQ support groups (AV, Catering, Engineering, Housekeeping, and Security) to ensure smooth workflow and event readiness. Assist support groups when possible if available.

Remain flexible and accommodating if timing changes impact the agreed upon schedule or if room requirements are changed by client day of.

Report any issues with set-up immediately to a Workplace Services Specialist or Manager.

Ensure any furniture and moving equipment not belonging in a meeting space or event area is properly stowed in storage room and pre-function areas are orderly and ready to receive attendees.

Post Event Breakdown/Room Flip

Follow schedule to find optimal time to break-down, remove, and secure equipment and related equipment, devices, and systems promptly following an event if possible.

Reset tables and chairs according to type of event that is scheduled next in the space, if possible, including power requirements, table connectors are secure, excess wires are properly secured out of sight in table tray, and ensuring all supplies meet quality standards.

Remove and neatly stow any special meeting/event signage or additional equipment such as stanchions and coat racks to the proper storage areas.

Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures to minimize workload at the end of an event including organizing storage rooms and returning furniture to proper floors/areas when taken.