Bilingual Sales Stylist (wage starting $15/hr)

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

job title: bilingual stylist
department/location: retail sales
flsa status: non-exempt report to: store manager 

 

Must be 18 years or older.

Must be available to work Black Friday aka day after Thanksgiving (lands on November 29th, 2024)

general purpose of the position:

represent and communicate the kate spade brand and
lifestyle to customers through sales competency, product expertise and by providing the
highest level of customer service. responsibilities include but are not limited to the following:

essential duties and responsibilities 

client & service expert:
 achieves individual sales goals 

 develops strong product knowledge across all categories
 the sales associate is responsible for ensuring exemplary customer service by
delivering the ultimate kate spade experience  able to develop a personal clientele through effective use of the selling skills,
proactive client outreach and use of client book

building brand equity:
 understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer
 demonstrate interest and ability to work as part of a team

operational excellence:
 execute operational tasks as per company directives  accurately processes all pos transactions
 adhere to and apply visual directives, ensure that store standards are executed daily

physical requirements: 

 available to work store schedule, as needed, including evenings and weekends 

 standing for extended periods of time
 able to safely lift boxes up to 40 pounds
 comfortable climbing ladders

skills and abilities required: 

 professional selling skills and exceptional interpersonal skills 

 prior luxury goods experience preferred
 proactive ability to multi-task and prioritize
 works well in a team environment

 ability to fluently speak a second language to english (spanish, farsi, vietnamese, and/or mandarin preferred)

 

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of