Director of Technology

About Petersen Automotive Museum

The Petersen is more than an iconic museum; we’re a fast-paced, high-energy team driven  by passion, innovation, and a love for car culture and storytelling. Our world class exhibitions  and unforgettable events bring history and design to life every day. 

At Petersen Automotive Museum, we work hard, move fast, and have a great time doing it,  all while pushing the boundaries of what a museum can be. If you’re ready to lead with  technical vision and a hands-on edge, you will fit right in.

T H E  O P P O R T U N I T Y

The Director of Information Technology is responsible for the strategic leadership, security,  operation, and continuous improvement of all technology systems supporting the museum’s  public experiences and business operations. This position oversees the museum’s exhibition  technology infrastructure, enterprise systems, internal networks, cybersecurity, office  technology, and digital platforms while ensuring reliable technology experiences for guests,  staff, donors, members, and partners. 

The Director serves as both a strategic technology leader and hands-on operational  manager, ensuring that all museum technology — from immersive exhibition hardware to  financial systems — operates reliably, securely, and efficiently.

The position will report directly to the COO as a key member of the museum’s senior  leadership team.

W H A T  Y O U ’ L L  L E A D 

Exhibition Technology 

Lead the planning, implementation, maintenance, and lifecycle management of all exhibition  technology including: 

– Interactive kiosks 

– Touchscreens 

– LED walls 

– Video playback systems 

– Digital signage 

– Audio systems 

– Control systems 

– RFID/NFC experiences 

– Sensor-based interactives 

– Projection mapping 

– AV-over-IP infrastructure 

– Show control hardware 

– Future immersive technologies (AR/VR/MR) 

Responsibilities include: 

– Develop preventative maintenance schedules 

– Manage exhibit technology refresh cycles 

– Coordinate with Exhibit Design and Facilities during installations 

– Maintain spare equipment inventory 

– Ensure maximum exhibition uptime 

– Troubleshoot failures during museum operating hours 

Enterprise Systems Administration 

Own the technology roadmap for all museum software platforms including: – CRM 

– Ticketing 

– Point of Sale (POS) 

– Membership Management 

– Finance/ERP 

– Human Resources systems 

– Collections Management System (IMS) 

– Volunteer Management 

– Event Management

– Digital Asset Management 

– Marketing Automation 

– Email systems 

– Cloud collaboration platforms 

Responsibilities include: 

– Vendor management 

– Software implementation 

– Licensing 

– System integrations 

– Data integrity 

– User permissions 

– API management 

– Business process improvements 

Infrastructure & Network Management 

Oversee all museum infrastructure including: 

– LAN/WAN 

– Wi-Fi 

– Firewalls 

– VPN 

– Switching 

– Fiber infrastructure 

– Server hardware 

– Virtual servers 

– Cloud infrastructure