Revenue Operations Director - CVS Media Exchange (CMX)

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

CVS Media Exchange [CMX] is dedicated to driving measurable outcomes for our suppliers, merchants, stores, GMs, brand advertisers, and agencies. Our full-funnel ad solutions leverage CVS’s in-store and online data, extensive reach, and to provide measurable results for our clientele. With a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with CVS consumers, and convert CVS consumers to shoppers.

Position Summary
The Director of Revenue Operations will own the setting of the vision for the team and will collaborate closely with Sales, Product, Finance, Legal, and Executive leadership to optimize the strategies, processes, and systems that will accelerate CVS Health’s ability to realize the company’s full potential. The right candidate will quickly become a trusted operating partner and strategic advisor to the CMX Leadership team, and will ensure successful delivery of GTM, sales and revenue planning, forecasting, pipeline management, and capacity planning to maximize revenue generation.

Responsibilities include but not limited to:

• Own and set the vision for the RevOps function, fostering a culture of collaboration and data-driven decision making, and prioritizing an achievable roadmap for each of its teams
• Drive the annual operating and revenue planning process
• Own capacity planning that aligns with CMX financial goals
• Collaborate with Revenue Leaders to develop, align, and implement territory assignments, sales/compensation plans, and quotas
• Keep customer, lead, revenue, and other corporate data aligned and accurate across the organization
• Analyze the productivity of the Sales, BDR, and CFT teams
• Develop and deliver reporting/business reviews which track the performance of the CMX business
• Collaborate with the Monetization’s Analytics teams to identify performance trends through the proactive analysis of reports and dashboards

This role will be hybrid – 3 days/week – Tuesday – Thursday in one of our Corporate Hubs. Wellesley, MA, Woonsocket, RI, Hartford, CT, Chicago, IL, Blue Bell, PA or New York, NY.

Required Qualifications

• 8+ years experience as a Financial/Revenue Operations Leader in Media or Advertising related industries
• 3+ years experience designing sales processes and infrastructure while leveraging data to drive influence and strategy
• 2+ experience with BI tools (Tableau), strong modeling experience required.
• 1+ years’ experience architecting and running weekly / monthly / quarterly business reviews

Preferred Qualifications

• Experience with billing management and A/R processes
• Retail media experience is a plus
• Ability to draw actionable insights from large and complex datasets.
• Comfortable working closely with and building relationships with senior executives
• Demonstrated strategy experience and ability to understand business trends
• Proven ability to lead and scale Sales/Revenue Operations of significant scope through growth

Education
Bachelor’s degree or equivalent (HS Diploma and 4 years of experience) required. 

Masters preferred

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award p